Bitcoin Forum

Customer support ignores all requests. It is really starting to feel like they have liquidity problems

http://imgur.com/a/6xpkJ
http://imgur.com/a/Z1nR0


Edit : the account with 2fa/Email confirmation

never strange, the problem is USDT (teher).

did you expect an exchange which doesn't have their own fiat deposit/withdraw channel to have a good liquidity?

If they dont keep a fair amount of all cryptos they accept in trading in coldstorage liquidity problmes will arise. Peple doesnt seem to learn. Everyone saw what happened with banks after the subprime. As crypto is no tregulated i dont expect them to behave diferently. When you have lots of mellions standing in fornt of you, its dificult not to be greedy.

Perhaps those Poloniex problems caused the btc price to decrease from 2600 USD to 2400 USD?
What if a future Poloniex crush make the bitcoin price to go back to $ 1300?
I was thinking about all cryptoccurency exchange plarforms to make a "cryptocurrency reserve system"
like the federal reserve system and keep some bitcoins in a separate fund.

when bitfinex (which is a real big bitcoin exchange not an altcoin exchange like polo) was hacked price only went down about 30%. so if poloniex gets hacked it will be the same as cryptsy and have so little effect on bitcoin.
don't believe $1300 is ever possible again. it would be nearly a 50% drop!

I dunno. Poloniex underpins the entire alt bubble. There must be more BTC tied up there along with the majority of certain coins. It would be like an entire section of the crypto economy disappearing down a black hole.

That would have repercussions for BTC.

Definitely if poloniex gets hacked,there will be only a small fall in bitcoin price and we could not expect prices like $1300.Situation is not like when Mt.Gox collapsed.Now,bitcoin has universal users and bitcoin price is not entirely dependent on poloniex or such other crashes.

The Bitcoin price dump might be an issue, that make sense. Wait until the price goes upwards, large balance held there as well as Bitcoin crisis going on so wait to get a reasonable solution from support. As far, Poloniex have a bad support, no response to Tickets on time.

It was even before the dump... im waiting for one withdrawl for 3 weeks.
I cant even cancel it and trade it for something else.


If poloniex goes down, all the altcoins are going to suffer a big hit for sure (But bitcoin did survive mtgox, one exchange cant kill a crypto currency)

Many cryptocurrencies are dependent on only one exchange and those will be definitely affected with closing of it. But Bitcoin is above all of them, most of the users don't keep it on exchanges and that's really a better and safe idea.

I really hope that this is just a temporary issue, I'd hate to see them in trouble.
It's definitely my favourite exchange for altcoins and I can't imagine the impact it would have on altcoin prices if they were to shut down or lose people's funds.

I don't know. Right now I keep doing deposits and withdrawals with no problems. The first withdrawal took some time, but still less than a day, but all the withdrawals after that one, were almost instant, so right now I have no reason not to trust them, and will continue using their service.

Its been a months already that poloniex facing this kind of a problems. And because of this issues some of their client trader are transferring in Other exchange platform which they think its better than poloniex.

Due to the same reason, I already quited from poloniex 3 months ago. I promised myself that I'll never use it even though I like its user interface very much.

I want to transfer too... but they don't let me.
The thing that really pisses me off is that I have no one to talk too. They just ignore me.

I'm trying to stay away from Polo nowadays. I already loss some money because of Polo due to 3-4 hours delayed transactions.

If you are planing to do some arbitrage better stay away from polo at least for sometime.

Same here dude. Though i'm not yet experiencing the problems that people are having in this thread but i hope if anything is wrong they'd be able to fix it. Majority of my btcs are in polo for trading and it would be disastrous for me if something unwanted happens there.

Start getting them out while you can....
Just made another withdrawal that got stuck

Awaiting Approval   BTC   0.78900000
2017-06-28 08:05:28

there is no bad thing occured with me.but i heard from some tradders that poloniex has some problem with their sequrity.so to safe your money active 2fa password system.

waiting for ANY response from polo support since 28 of may. Just moved my funds from there. Bad customer support.

I use 2fa, and had a Poloniex account for more then 2 years. First time I have problems with it

They defiantly have bad customer support, but my fear is different. that they hold withdrawals on purpose.
I see a lot of trading volumes going to bittrex and Poloniex are starting to make problems when Withdrawing - that's a really bad sign

Alarmism? Never had problems with withdrawal but safety is my first priority

Polo still has a notice up that say's ETH deposits are not allowed at this time, I have 1.2 Eth sitting in an anonymous ming pool that usually gets's auto sent to my ETH Polo address, so if they don't start allowing ETH deposits soon, then there could be a lot of miners stuck in a similar boat, with no real way to cash out their ETH.

This is all not good for POLO who seem to have had nothing but issues of one sort or another over the last couple of months, especially when POLO ground to a halt for hours on end. I really hope they get their act together, otherwise other exchanges will be sort by the masses, also I miss trollbox.

If anyone has sent ETH to their POLO ETH address in the last few day's and it has gotten through, then please reply and let us know, also if it failed, then also let us know. I am hoping they might have just forgotten to take the notice down or not put up a new one saying ETH deposits are accepted again.

That's crazy because it's a lot amount of btc to me, I also got the same issues that is "Awaiting Approval" and it has happened repeatedly. But they responded to a complaint on my support ticket after 2 weeks, but after I got an answer from them my withdrawal was canceled and my bitcoin returned, but after that I made another withdrawal and "Awaiting Approval" kept getting so my bitcoin kept getting stuck in poloniex . I'm very curious, actually what's happening to poloniex, because I do not believe the notices they make.

Lol :) good one, man.

Hi! I had the same problem. 2 fa + tier 3 of verification. My withdrawal was at 17-06-08. The ticket number was #211 ... I'd been waiting for 21 days and received my funds finnaly today. Support didn't responded though. Just deleted my ticket.

Let's go to bittrex!

Just received my funds.
I guess I had to make some noise on the web in order for someone at Poloniex to move their a..

Anyway, Im moving to Bittrex.

I've never seen a leading exchange get so much negative reviews. If for example EUREX or NASDAQ received so many complaints all over the web from unhappy customers, they would work extremely hard to improve their PR day and night.

Just the fact that Poloniex is completely silent about this astronomically high number of complaints and bad reviews is a huge red flag, this site might be having liquidity issues, or may be malevolent in intent and might try to outright steal customer funds benefiting from a lack of regulation in the crypto space. I would hope very much to be wrong on this issue, and for someone to step forward from their company to fix this huge reputational hit they've been getting over the last couple of months...

Simple. They know they can get away with it because they have the volume. That dwarfs any need to please customers. It's always been this way and it'll continue to be so until more discerning and demanding people get involved. However greed will always beat anything else.

It won't continue in US exchanges if the Uniform Law Commission draft uniform virtual currency act gets approved. Coinbase is strongly objecting to it. All exchanges regulated by it would have to give a bond to the department administering the act, and the department gets to specify the amount. There's a possibility of heavy regulation coming soon to all big US exchanges.

http://www.coindesk.com/uniform-regulation-virtual-currency-businesses-coming-state-near/