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Title: I've just been hacked on Bittrex Post by: Neild on June 28, 2017, 12:38:56 AM Hi,
I've literally just been hacked 2 hours ago on bittrex and my whole account has been wiped. Can anyone suggest anything I can do? Thanks Neil Title: Re: I've just been hacked on Bittrex Post by: cybernetus on June 28, 2017, 12:41:16 AM I believe the first thing you need to do is contact the support with your account data and report the problem.
The address to contact the support is : https://bittrex.com/Home/Contact Title: Re: I've just been hacked on Bittrex Post by: clickerz on June 28, 2017, 05:59:56 AM Email the support and tell what happened. Also before they can withdraw, there is a confirmation email sent to you for your approval. It means your email is also compromised?
Title: Re: I've just been hacked on Bittrex Post by: crazyivan on June 28, 2017, 06:10:44 AM I suppose you failed to set up 2FA? If this is the case, I can only ask WHY?
Really sorry for your loss but I do not think you can do anything about your coins. The nature of crypto is to have irreversible transactions. I suggest you clean you machine, reinstall Windows and everything else and start over. Title: Re: I've just been hacked on Bittrex Post by: LeGaulois on June 28, 2017, 09:09:24 AM It happened to not so long ago, and another dude here too the same days, can't remember the name of the topic he opened. I don't use the same password twice and I don't use weak passwords so I am a little septik with their system. I didn't have coins stored there so I didn't lost anything. Contacting them they will just offer you to lock your account the time you change your password ect. But you got stolen it's a bit late. They should set a system o whitelist IP, so for exemple only our IP can access the account.
Title: Re: I've just been hacked on Bittrex Post by: luca1073 on July 13, 2017, 01:30:24 AM It happened to not so long ago, and another dude here too the same days, can't remember the name of the topic he opened. I don't use the same password twice and I don't use weak passwords so I am a little septik with their system. I didn't have coins stored there so I didn't lost anything. Contacting them they will just offer you to lock your account the time you change your password ect. But you got stolen it's a bit late. They should set a system o whitelist IP, so for exemple only our IP can access the account. I got hacked too, both on bittrex first and yesterday on poloniex....luckily i had no coins in there....i used those websites mainly for monitoring crypto prices. i had no 2FA so i guess if i held coins i would definitely have to enable it. i wonder if with 2FA is safe? |