Bitcoin Forum

hi there,

I ordered 10k chips from avalon and in the email it says:

1 You must make a payment within 8 hours, or your order will be cancelled
2 As soon as your payment is received in full you will receive email confirmation with order delivery details.

I was wondering if anybody else who made a bulk purchase actually received the confirmation email after making payment?

I've sent emails to both info@avalon-asic.com and ngzhang@avalon-asic.com and neither have replied.

Any help would be appreciated as it's pretty uncomfortable having that much money tied up without even a confirmation email.

they never respond to emails nor do they respond to tickets.

+1.

I've ordered the 10k chips too - only got the first email and not the confirmation email that they state. However, the status on my account did change immediately after a confirmation was in, so I'm assuming everything is fine at their end. I have asked others about this, and it seems to be an old bug with their buggy system.  :-\

Yeah I wasn't expecting any reply but I thought I'd try them first before I start bothering the forum.


Glad to know I'm not the only one, this puts my mind at ease, is your order status "chips ordered"?

Yeah - it turned from 'Order on hold (or something like that)' to 'Processing' once the confirmation was in, and is currently at 'chips ordered'.

Thanks very much for the prompt reply John  :)

Now that I know my chips are definitely ordered I can concentrate on what I'm going to do with them after they arrive  ;)

I'm in the same boat. Last I checked it was in "processing". I'll see if its updated to ordered.

I can't wait to see my order status. But you guys "stole" all the chips. hehe. (just kidding.)

Can confirm the same for mine.