Bitcoin Forum

Hello,

I lost my cellphone with the blockchain wallet. I had backed up the recovery phrase, so recovered my wallet with the recovery phrase, but now it's been an hour and I can't see any of my funds. Is there something I am missing?

Cuz this is driving me nuts  :o ???

What wallet you used yo recover your recovery phrase?Did you try to look at your previous address you used if they have new transaction, I mean someone transfer your funds their to other wallet while your phone was not on you since it was stolen. If not, then its still there maybe you have to double check if you have stable connection or there must be a bug?

This is only the two ways you can check to. If theres a new transaction that do transfer your bitcoin into another wallet or you just need to double check. Once you do hold up on the seed or keys you do have the full control of that wallet but if your phone got lost and someone do have knowledge on cryptos then for sure those coins of yours will be most likely stolen.

I used blockchain.info wallet to recover my recovery phrase, which is the only wallet i ever used. Checked the previous address there are no other transactions that took place, and no someone couldn't have accessed from my phone.

When I recovered my wallet with my recovery phrase the address has changed.

Receiving address will keep changing in blockchain.info HD wallet so that is normal.
But have you tried to recover your wallet in website or another mobile device? Try to recover it in web wallet of blockchain.info

If this doesn't work than you have to contact their support with your wallet identifier number.

i recovered it in the web wallet of blockchain.info, should i try again on the mobile or web wallet.

how do i contact their support?

What could be the reason that my funds are not transferring to my new wallet that I have recovered via the pass phrase?

Are you so sure that you paste and typed the phrase carefully base on its order from first to the twelfth one because if you type it inorder then probably the address will change definitely and your address will not reflect to you newly recovered wallet.

Afaik the recovery phrase for your blockchain wallet can never be changed. It's either you typed it correctly or you forgot a word or two.
You can go here (https://support.blockchain.com/hc/en-us/requests/new?ticket_form_id=113708) to submit a support ticket and contact their support about your problem.