Bitcoin Forum

Other => Beginners & Help => Topic started by: csulmone on June 22, 2011, 06:03:11 AM



Title: Deepbit Specific Help
Post by: csulmone on June 22, 2011, 06:03:11 AM
Hello,

New to the mining scene, but recently I tried to withdraw some bitcoins from my deepbit account to my private wallet, and the transaction seemed to have failed.

The link on the deepbit site points here:
http://blockexplorer.com/tx/c50473a0d3a61acc924101752e4e3bb2e63e225318f84b6f829a333dcd2555be

And the transaction time shows up as 21.06.2011 20:17.

I later tried to withdraw a smaller amount, and that went through, but I'm still missing a chunk of bitcoins from the earlier transaction.

How can I get in contact with someone who can help me?

Thanks!


Title: Re: Deepbit Specific Help
Post by: DeepBit on October 10, 2011, 06:59:34 AM
New to the mining scene, but recently I tried to withdraw some bitcoins from my deepbit account to my private wallet, and the transaction seemed to have failed.

The link on the deepbit site points here:
http://blockexplorer.com/tx/c50473a0d3a61acc924101752e4e3bb2e63e225318f84b6f829a333dcd2555be

And the transaction time shows up as 21.06.2011 20:17.
I later tried to withdraw a smaller amount, and that went through, but I'm still missing a chunk of bitcoins from the earlier transaction.
How can I get in contact with someone who can help me?
Sometimes transactions can take up to a few hours to be included/confirmed in worst case, this is normal.

If you have any questions, you can ask for support by sending a message to the e-mail address shown on the bottom of any of the pool's webpage.