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Title: bitinstant - support case link wrong Post by: xerces8 on May 19, 2013, 05:19:19 PM I got a reply from them after reporting an issue, to my email.
The message contains an URL to the case where I should be able to add more comments. The URL is like http://support.bitinstant.com/customer/portal/private/cases/xyz (xyz is the case number) When opening it, it throws me to the main page: http://support.bitinstant.com/ Is this some temporary problem on their side? I also tried to reply by email, but got no response for that. Any idea what to do next? The problem is a wrong (invalid, so the funds wont end up on someone else's account) destination account number in a transfer I made. Regards, David |