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Title: possible fix: "The password for this account is invalid, or this acc.." Post by: andyb on June 22, 2011, 11:48:11 AM On Mt.Gox Claim site
The password for this account is invalid, or this account is not currently under claim process. I was getting this since yesterday morning. Basically, THE NEW PASSWORD IS TOO SHORT. I was using a 15 character new password and I was getting this error. Today,after trying a few times,it hit me, and I used a 28 character "new password" and it worked with no problems. at least this worked for me. I posted this in another thread but I thought I should make a new one for people to see, because I see many people screaming about it. edit: I am 100% sure that I was entering the right "old" password the first 100 times I tried, but I was always using a new password of 15 or shorter. the first time I tried with a long password, it worked. Title: Re: FIX ERROR: "The password for this account is invalid, or this acc.." Post by: dserrano5 on June 22, 2011, 01:18:38 PM As I said elsewhere, my 12-character password was accepted.
Title: Re: FIX ERROR: "The password for this account is invalid, or this acc.." Post by: DamienBlack on June 22, 2011, 01:46:50 PM My 10 char password was accepted. It used lower and upper, numbers and symbols.
Title: Re: possible fix: "The password for this account is invalid, or this acc.." Post by: dserrano5 on June 22, 2011, 03:00:36 PM 9 anyone? =)
Title: Re: possible fix: "The password for this account is invalid, or this acc.." Post by: Mr2001 on June 23, 2011, 03:46:28 AM I was getting this error, but my new password was long and strong (and down to get the friction on).
What worked was checking the box that said I forgot my password. |