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Bitcoin => Bitcoin Discussion => Topic started by: bitbot on June 22, 2011, 12:15:42 PM



Title: post here when your account is recovered (mt.gox)
Post by: bitbot on June 22, 2011, 12:15:42 PM
how long did it take from the time you filed a claim to the time you received an email confirmation


Title: Re: post here when your account is recovered (mt.gox)
Post by: datafish on June 22, 2011, 03:28:57 PM
Has anyone received confirmation yet?  Their latest announcement says that 10% of the accounts have been claimed.  I think I was one of the first to file a claim, yet I have heard nothing from them.


Title: Re: post here when your account is recovered (mt.gox)
Post by: Kman54 on June 22, 2011, 03:35:48 PM
I think they meant that those accounts have been claimed but not activated yet. There isn't anywhere to login yet so I think its just a matter of "claiming" your account and waiting for the new website to come up. Hopefully soon though, this whole thing didn't bother me at first but I will admit its taking some of the luster off BTC - sort of ruined the fun for me.


Title: Re: post here when your account is recovered (mt.gox)
Post by: VPoro on June 22, 2011, 03:38:19 PM
Has anyone received confirmation yet?  Their latest announcement says that 10% of the accounts have been claimed.  I think I was one of the first to file a claim, yet I have heard nothing from them.

Did my claim at 17:23 GMT yesterday, and still no word from them. I also asked them about 4 missing withdrawals from the last two weeks, and the customer service replied promptly - to make a claim application to recover the account which I had already done...

Ah well, I'm still holding my thumbs up that all goes well - they did post that they had problems with SEPA transfers, one of my withdraws is now 11 days (withdraw made 11.6) and counting ;p


Title: Re: post here when your account is recovered (mt.gox)
Post by: AngelusWebDesign on June 22, 2011, 03:47:39 PM
Has anyone received confirmation yet?  Their latest announcement says that 10% of the accounts have been claimed.  I think I was one of the first to file a claim, yet I have heard nothing from them.

Yes, I was one of the first as well.

I was hitting refresh regularly yesterday morning -- it couldn't have been ready much before I discovered it.

And I'm still waiting for an e-mail from them.


Title: Re: post here when your account is recovered (mt.gox)
Post by: AngelusWebDesign on June 22, 2011, 03:49:25 PM
Mt. Gox changed the message you see when you click your "Recovery request status" link:


Quote
Once your account has been reviewed you will be sent an email advising how to access your Mt.Gox account.

We will begin sending out emails with instructions within the next 24 hours. If you do not receive the email after 24 hours (see above) please contact us so we can look into your claim request


Title: Re: post here when your account is recovered (mt.gox)
Post by: bitcoinBull on June 22, 2011, 04:52:12 PM
My claim request is still pending.  Another 8 hours will make 24 since the request and then I'm instructed to contact them.


Title: Re: post here when your account is recovered (mt.gox)
Post by: MadCoinMan on June 22, 2011, 04:56:11 PM
Same here... still waiting... and waiting... and waiting...


Title: Re: post here when your account is recovered (mt.gox)
Post by: DarkStar on June 22, 2011, 04:59:03 PM
Still waiting myself


Title: Re: post here when your account is recovered (mt.gox)
Post by: Litt on June 22, 2011, 05:06:40 PM
I was also able to fill out and submit request before the site was having trouble loading again. I should be part of the first batch and I haven't received any confirmation email. Patiently waiting for the sunny trading days ;D


Title: Re: post here when your account is recovered (mt.gox)
Post by: Batouzo on June 22, 2011, 05:10:43 PM
And vote in the pool - how long are you waiting - http://forum.bitcoin.org/index.php?topic=21137.0 (http://forum.bitcoin.org/index.php?topic=21137.0)


Title: Re: post here when your account is recovered (mt.gox)
Post by: proudhon on June 22, 2011, 05:13:20 PM
It's been almost 25 hours since I filed my claim.  No word yet.


Title: Re: post here when your account is recovered (mt.gox)
Post by: PGPpfKkx on June 22, 2011, 05:34:08 PM
http://www.freepasswordgenerator.com/

would u trust this site? and how can they know where you will use this pass? can they detect through javascript which window tabs you are using?


Title: Re: post here when your account is recovered (mt.gox)
Post by: jkminkov on June 22, 2011, 05:59:28 PM
it just generates a random password numbnuts

which could be stored in their DB and then sold


Title: Re: post here when your account is recovered (mt.gox)
Post by: Astro on June 22, 2011, 06:03:49 PM
it just generates a random password numbnuts

which could be stored in their DB and then sold

Change one letter and stop crying.  Jesus, what has this forum become?


Title: Re: post here when your account is recovered (mt.gox)
Post by: Batouzo on June 22, 2011, 06:08:16 PM
It's been almost 25 hours since I filed my claim.  No word yet.

According to pool http://forum.bitcoin.org/index.php?topic=21137.0 (http://forum.bitcoin.org/index.php?topic=21137.0) no one of 50 voters have yet regained account.

But perhaps they are doing it all at first secretly and then in one go re-enable all accounts?  But then why not just post that yeap we recognize you as the account owner and so on. Makes me nervous a bit


Title: Re: post here when your account is recovered (mt.gox)
Post by: GeniuSxBoY on June 22, 2011, 06:37:49 PM
....the fuck?





A username and password are being requested by http://pool.bloodys.com. The site says: "Test Pool"




who's hacking bitcoin.org


Title: Re: post here when your account is recovered (mt.gox)
Post by: imperi on June 22, 2011, 06:39:00 PM
....the fuck?





A username and password are being requested by http://pool.bloodys.com. The site says: "Test Pool"




who's hacking bitcoin.org

It's someone's image in their sig. When your browser tries to load the image, it can't see it because it is behind an authentication thing.


Title: Re: post here when your account is recovered (mt.gox)
Post by: yoyoceramic on June 22, 2011, 06:40:44 PM
What's up with the password box?  bloodys?


Title: Re: post here when your account is recovered (mt.gox)
Post by: proudhon on June 22, 2011, 06:41:13 PM
It's jkminkov's sig that's causing it.


Title: Re: post here when your account is recovered (mt.gox)
Post by: Zncon on June 22, 2011, 06:42:31 PM
Yes, jkminkov's sig is the issue.


Title: Re: post here when your account is recovered (mt.gox)
Post by: elvis on June 22, 2011, 06:50:31 PM
Did anyone at all get a response from Mt.Gox yet?? It's been 24 h for me and still "under review". Losing what little confidence there was quickly...


Title: Re: post here when your account is recovered (mt.gox)
Post by: TriumVir on June 22, 2011, 07:46:05 PM
It's forking Wednesday already. What are they doing, manually reviewing every single one of 60,000 accounts?


Title: Re: post here when your account is recovered (mt.gox)
Post by: imperi on June 22, 2011, 07:47:17 PM
Yes, jkminkov's sig is the issue.

I've added '127.0.0.1 pool.bloodys.com' to my hosts file and it is no longer an issue.


Title: Re: post here when your account is recovered (mt.gox)
Post by: wolftaur on June 22, 2011, 07:49:26 PM
It's forking Wednesday already. What are they doing, manually reviewing every single one of 60,000 accounts?

I actually believe that is what they are doing, from some of what has been said. :/

Not that they really have much option for doing otherwise -- the passwords were in the wild for a while.


Title: Re: post here when your account is recovered (mt.gox)
Post by: Epinnoia on June 22, 2011, 07:49:39 PM
And everyone's IP address on this thread has been delivered to website asking for the username/password.   Hope your firewalls are up to speed...


Title: Re: post here when your account is recovered (mt.gox)
Post by: TiagoTiago on June 22, 2011, 07:59:09 PM
When i try to get to the site i get redirected to the blog, is somthing wrong on my side?


Title: Re: post here when your account is recovered (mt.gox)
Post by: Astro on June 22, 2011, 08:02:48 PM
When i try to get to the site i get redirected to the blog, is somthing wrong on my side?

Working as intended!


Title: Re: post here when your account is recovered (mt.gox)
Post by: geek-trader on June 22, 2011, 08:08:32 PM
And everyone's IP address on this thread has been delivered to website asking for the username/password.   Hope your firewalls are up to speed...


scare tactics much?

Everyone's IP address is ALWAYS sent to any webserver that serves you anything - an image in someone's sig, for example.

Every website you've ever visited, and any external content providers they use, has your IP address.  Who cares?

Jesus Crust.  You people are so paranoid.


Title: Re: post here when your account is recovered (mt.gox)
Post by: TriumVir on June 22, 2011, 08:18:20 PM
It's forking Wednesday already. What are they doing, manually reviewing every single one of 60,000 accounts?

I actually believe that is what they are doing, from some of what has been said. :/

And no one has received confirmation yet? It's been over a day. I don't trust these guys at all at this point. There is next to zero tranparency as to what is going on, even now that things are supposedly under control. Only the most general and vague of explanations . . . when they are offered, that is.

As a general matter of customer service, what we have been given the last few days absolutely stinks. Absolute garbage is what it is.

Here's a question - has anyone who has submitted a support ticket in the last day received a response of any kind? Other than an automated one?


Title: Re: post here when your account is recovered (mt.gox)
Post by: Batouzo on June 22, 2011, 08:33:20 PM
Here's a question - has anyone who has submitted a support ticket in the last day received a response of any kind? Other than an automated one?

nope.

also see/vote in http://forum.bitcoin.org/index.php?topic=21137.0 (http://forum.bitcoin.org/index.php?topic=21137.0) poll


Title: Re: post here when your account is recovered (mt.gox)
Post by: MadCoinMan on June 22, 2011, 08:39:38 PM
nope.

also see/vote in http://forum.bitcoin.org/index.php?topic=21137.0 (http://forum.bitcoin.org/index.php?topic=21137.0) poll

Me neither.


Title: Re: post here when your account is recovered (mt.gox)
Post by: jkminkov on June 22, 2011, 09:10:46 PM
sorry, I'll fix my signature, it was a local pool, which is down for maintenance


Title: Re: post here when your account is recovered (mt.gox)
Post by: chuckypalumbo on June 22, 2011, 11:24:46 PM
Got my request in last night, it's been about 20 hours and I've heard nothing. I'm sure it takes a long time to confirm these things manually, but get more people on the job, we're just sitting and waiting here with frustration. I've already signed up for two other sites and have funds on their way to start buying bitcoins elsewhere, but I'd like to get my coins out of Mt. Gox quickly!