Bitcoin Forum

Hi all,
this is Weiting from WageCan, Bitcoin debit card company based in Taiwan.

I guess some of the users are notified by their debit card providers that they no longer can provide service for those users live outside of certain countries and don't get a clear explanation. I don't know whether I'm authorized to say those things, but I think, as companies, they should let their users know the whole story.

Let me explain how did this thing happen:
Company V, which owns company W (the most widely used card issuer), was acquired by another company two years ago.
And the new boss of company W recently decides to limit the card issuing business only to the residents of the European territory.
Furthermore, the Bitcoin debit card companies work with company W need to notify users who don't live in those countries that they need to spend all their balance in 30 days, after which the cards will be suspended. (In another word, you can 't use your card after 30 days)

That's what had happened as far as I know.
If your Bitcoin debit card company says that "we're negotiating with our card issuer(company W) to extend contract blablabla", personally, I think that's a losing battle.

For those want to use Bitcoin debit card outside of Europe, the only option is to choose the cards not issued by company W.
And WageCan has a card named Golden card, is not issued by company W.
If you're interested, feel free to use my referral code https://wagecan.com/s/7NNcu6J6 (https://wagecan.com/s/7NNcu6J6) to get 20% off.

Here is our pricing table https://wagecan.com/pricing (https://wagecan.com/pricing)
Those are the rating we got from our users https://www.trustpilot.com/review/wagecan.com (https://www.trustpilot.com/review/wagecan.com), https://www.cryptocompare.com/wallets/wagecan-wallet/ (https://www.cryptocompare.com/wallets/wagecan-wallet/)

Feel free to ask me anything.

EDIT:
I have to modify the content because of some agreements between company W and our company, sorry :(

Ok. I am interested. I will apply shortly.

I used to have a WageCan card (issued by Transforex) but you had problems last year and I was very much inconvenienced by your staff. I was told to submit more and more sensitive documents despite my account being KYC'd and fully vetted and verified earlier.

Let's see if we can rebuild this relationship again in a positive manner. I lost my faith in your company after the Transforex saga (operational issues with your card provider) but I do value trust if it is grounded on a common effort to sustain and maintain it. So I will give it a try again.

Expect my application shortly.

--
Edit. OK I just joined and will order the card tomorrow. I see the sequence of ordering is: buy the card first and then get KYC'd. No problem with that but if this turns out to be a sinister marketing ploy to simply convince people here to send $162 for the card and then you subsequently make it difficult for them to use or activate the card after payment, I will write and disseminate appropriate negative reviews consistent with previous reviews I made about my experience with your company.

 

Thank you.
As a matter of fact, if you choose to buy a Golden card, you could get your Bitcoin back anytime before the package is sent and no question asked.

I am about to order and will pm you details in a few minutes as I need something clarified and explained.

Thanks and I hope this will be the start of a good relationship again. I did enjoy your services up until the Transforex issues.. then I was a bit disappointed but if this turns out to be a good hassle-free experience I look forward to using your exchange for all my future bitcoin transactions. I just returned from the ATM and started withdrawing my $3k on my Wave Crest card. My hand was literally shaking when I put the card on the ATM, fearing Visa International already blocked all cards for those card holders not residing in the EU. The card allows max $2k per day so I have to worry again if it will still work tomorrow.

I sent you a pm.

I really appreciate this info. Nobody is talking about this even these webs who uses this card like wirex, spectrocoin, cryptopay, uquid and almost all of the bitcoin debit card sellers.
So our money is lost? Talking about spectrocoin I can't even use or unload the virtual debit card and if your guess is correct, we'll lose that money in 30 days.

Hi Dowel,
according to the instruction we received from company W, your money is NOT lost.
Your Bitcoin debit card companies should be able to let you use your cards as normal at least in the following 30 days.

I guess the reason why you can't use it is that it's a purely business tactic - they want to lock you guys in before they find a new card issuer, after that they could send you all a brand new card (no matter it's virtual or plastic).
But the main problem as far as I see is that, it's impossible to get a new card issuer in 30 days. Because if it's that easy, then why the hack don't they do it before?
In another word, they value their own profit than your rights.

Final word:
That's not guessing, that's the truth (One of our cards is issued by company W, they call to each company they work with for this incident.

alternative provider card another BIN ?

uquid.com

omg.. I'm nervous as heck. Good thing it's Sunday tomorrow and they're closed in Gibraltar so they won't be locking cards on that day. I have one last withdrawal to do and my MyChoice card balance will be zero. Then they can do whatever they want with my card. Just let me get the last $1400 out of my card.

I wasn't told anything about this. But I did get a hint. My card provider mentioned something about a new card with contactless functionality in beta stage.

Hello @Weiting

I remember when you introduced the golden card several weeks ago, but if I am not wrong it was, at this time, only available to US citizens (or only with USD currency) How is it as of today? I am desperately looking for a card not issued by Wave Crest Ltd-MyChoice and so far your company is the only one in partnership with another company.
Another thing I would like to ask, do you know when the gift cards will be available?

Hi LeGaulois,
Golden card is still only in USD now (the same as last time I replied to your post), but it ships to worldwide as always.
(I'll ask about the timeline for Golden card in other currencies next week and update here)

As far as I know, the priority of the gift card is postponed because we launched a cloud mining product recently (HashCan, only on iOS).

First of all thanks for the info and I am currently using cryptopay.me debit card and there is no doubt that waves crest ltd is the only card issuer they have. Obviously my country Nepal is not in the new list of supported country in mychoice corporation so I think my card will also be invalid after 30 days.  >:(

I have to pay around $100 tomorrow via that card in one of the store, but after reading all this here I am quite nervous right now. I might not load any bitcoin there, don't want to get stucked.

I withdrew my entire balance on my MyChoice card. I think my heart stopped that moment when it said "processing your request" on the ATM's screen.

Will order this Golden card on Monday and give it a try. If it works flawlessly I will use it as my only bitcoin card.

Hello,

I buy the golden card, but when I go to verify it say me that only admits passport and I do not have this document, I can not verify it with my id?

Hi melfice123,
If you're a US or Canadian citizen, then you could use driver license instead. We only accept passport for citizens of other countries due to the guideline of our card issuer.

But just like I said in the previous post, you could request a refund by sending email to our customer service anytime before the package is sent :)

Hello, i'm from Domincan Republic. I try to send my ID card.

So sad only passports are accepted for the golden card? My hope has been killed in 1 shot :'( Why I am so unlucky with those cards?
70$ for the passport +160$ for the card is too much for me

Sad to hear that.
Hopefully, you could find a bitcoin debit card company with a card issuer that could ship cards to you :)

what is this?


" *Name printing is not available on Golden Card."

How can i paid without my name on the card?
No need for an ID?

It´s normal?

I have two cards which are both Wave Crest issued, Bitpay and Xapo, yet haven't heard from either of them. I am in Europe, but I assume they're not going to bother filtering the emails so no one's been told directly. There's also no mention on Twitter.

I wonder how many people will be caught out by this. It's poor form.

I don't think you will get any problem with those cards if xapo will keep using wave crest as their card issuers. And as you are from Europe you might not have to worry about getting your fund blocked because most of the country in European territory is still supported.

Where we can find all card vendors who are currently issuing card from wave crest holding?

Payeer, cryptopay, xapo, uquid and don't know how many other have mychoice as their official card issuer.

Like I said, I'll be fine but the only mention I can find of these restrictions is on the Xapo website. Not on Twitter or via email. That's pretty bad form. A lot of people won't visit these sites for months.

Almost all cards are Wave Crest issued.

EU residents might be safe and unaffected by the merger and acquisition of Wave Crest by Visa International but they will be affected by the contract dissolution. As a result of the merger, Visa International decided to no longer offer the cards to users residing outside Europe.

As you may have noticed, the bitcoin card providers are actively looking for new banking partners. This signals that they will no longer support the Wave Crest brand of cards and as such even EU residents subscribing to services of Xapo, Cryptopay, Wirex, Uquid, Bitpay etc will also no longer be able to use those cards beyond October. As an EU resident, what use is it to have a card which you can't load with funds if these bitcoin card providers no longer offer and support those cards?

So we are all in this together, EU and non-EU residents.

@weiting@Wagecan,
I'm about to order it and then I find this out:

" *Name printing is not available on Golden Card."

Can you clarify this???
I've never seen a card without a name printed out and How can I use it online? Without a name printed out it's impossible to use it online???

Please let us know what is this. ??? ??? ???

Important too: What is the flag for this card? v1s4? M4st3r?

It's literally no name is printed on the card itself.
But you could use it normally like any ordinary cards - withdraw from ATMs or shop in store or online.

Feel free to use my referral code "7NNcu6J6" to get 20% off :)

weiting@Wagecan is it a visa card?

https://blog.xapo.com/xapo-debit-card-update/

There's no mention of that anywhere. If that was the case they would've stated it clearly. Europeans will be fine. They can still order cards.

No, it isn't. All the Visa card will be affected by the new guidelines.

LOL as I said, it's truth.
https://themerkle.com/xapo-and-shakepay-to-suspend-cryptocurrency-debit-card-services-outside-the-eu-soon/ (https://themerkle.com/xapo-and-shakepay-to-suspend-cryptocurrency-debit-card-services-outside-the-eu-soon/)

how is the "golden card" available, is it another card issuer ? who is it ?

does it accept ethereum ?

im really interested because there is no more options for my country

Yep, it's issued by another card issuer, and due to some contracts I can't disclose them. (Sorry!)
For the supporting ether part, not yet, but this feature is coming soon (could be as fast as the end of this month

thanks for the answer , i have to wait for ether implementation , because bitcoin fees are too high

What about Mastercard cards issued by WaveCrest?

Hi Weiting, I have been lurking around this thread since all my cards received the cancelling notice.
I wrote to Wagecan's customer service last friday asking if the non-wavecrest card delivery has a tracking number and havent gotten a reply yet.
Could you reply on this thread please.

Hello my friend

I live in Colombia and im worried about this situation. I already sang up with your referral link but i dont know if the debit card will work here. Do you know something about it?
Thank you for the reply!

Those dont work either, I just received an advcash mastercard and its completely useless, no idea why they even bothered sending it.
Just stay clear from anything that has wavecrest's mark on it.

*edit: Just received a response from advcash and says the card will work until 07/11/2017


I also live in Colombia, Bitwala's worked fine until October 1st. Looking to buy one but I dont know if they send via DHL express or not(I've had about 4 cards stolen/lost when its normal mail IE no tracking number).

I wish this was true. But... No reply since october and no user confirming that the card actually works...  ???