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Title: Anyone else having delays withdrawing BTC from bitstamp? Post by: tabshift on May 22, 2013, 02:03:34 PM I initiated a withdrawal of a small amount of bitcoin (<1 BTC) from bitstamp yesterday. The transaction shows completed in their system, yet no activity has hit the blockchain. I filed a support ticket, and almost immediately got a reply that a "System Administrator" had been notified, but nearly 24 hours later, no further reply from support, and no BTC in my wallet. What is going on?
Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: ruggedman_dan on May 22, 2013, 06:05:44 PM Withdrawals do lag a bit sometimes. But 24 hours seems extreme. I would continue contacting support.
Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: tabshift on May 22, 2013, 06:34:08 PM I bugged them again, and I got basically the same reply, that a "system administrator" had been notified. No estimated time to resolve. In my mind, there is no acceptable reason to have a delay of this length to withdraw a small amount of BTC. This was my first time using their company after trading some XRP for BTC, and I would be very hesitant to use their service again after this experience.
Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: mmeijeri on May 22, 2013, 06:41:40 PM I initiated a withdrawal of a small amount of bitcoin (<1 BTC) from bitstamp yesterday. The transaction shows completed in their system, yet no activity has hit the blockchain. I filed a support ticket, and almost immediately got a reply that a "System Administrator" had been notified, but nearly 24 hours later, no further reply from support, and no BTC in my wallet. What is going on? Same thing here. Just goes to show, gateways and exchanges have to earn their trust. Only use small amounts of money, for short periods of time. Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: crazy_rabbit on May 23, 2013, 12:39:05 AM I have never had any problems, even with over 100BTC withdrawls or SEPA withdrawls for that matter. I support Bitstamp 100%.
Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: myb87 on May 23, 2013, 01:18:43 AM i am having the same problem 8 btc missing for more than 24 hours now, opened a ticket a few hours ago no response yet.
i used them before and never had issues, not sure whats going on. Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: dave111223 on May 23, 2013, 03:12:17 AM Normally takes about 5 minutes to process BTC withdrawals.
Sometimes I randomly get a "Failed" withdrawal...which is annoying Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: mmeijeri on May 23, 2013, 04:57:03 AM Does anyone who has ever withdrawn BTC want to share the address of Bitstamp's hot wallet? I'd like to know if they're having IT problems or money problems... I think having a prominently displayed BTC address on your website should be the normal thing to do.
Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: myb87 on May 23, 2013, 05:00:30 AM support response "We have instructed our system administrator to look into your case and resolve it accordingly."
8 bitcoins still missing :( Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: uno1 on May 23, 2013, 10:13:45 AM I initiated a withdrawal of a small amount of bitcoin (<1 BTC) from bitstamp yesterday. The transaction shows completed in their system, yet no activity has hit the blockchain. I filed a support ticket, and almost immediately got a reply that a "System Administrator" had been notified, but nearly 24 hours later, no further reply from support, and no BTC in my wallet. What is going on? The same happened to me the same day but in my case I was moving almost 2 BTC. The issue is not solved yet. Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: old_engineer on May 23, 2013, 04:35:17 PM Have there ever been Bitstamp btc withdrawal delays in the past, or is this the first time this bug has appeared?
Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: myb87 on May 23, 2013, 05:41:32 PM i moved BTC the day before and didnt encounter any problems but the way the support are handling this making me really worried.
Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: mmeijeri on May 23, 2013, 05:43:23 PM On other threads people are reporting their withdrawals are going fine. I just managed to make a test withdrawal for 0.01 BTC and that went without a hitch. I must say the lack of timely feedback from Bitstamp's support department is very annoying.
Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: FundsMoney on May 23, 2013, 07:09:13 PM I dk about other people here, but I did not have any problems with BTC withdrawals on Bitstamp lately...
Maybe a little delay, but that's ok. All my withdrawals were processed in max. 20-30mins after request, but most were processed in ~5mins. https://i.imgur.com/tvkpIio.jpg Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: mmeijeri on May 23, 2013, 07:12:22 PM Same here, only the BTC never arrived in the block chain. The transaction history says everything went just fine, even though it clearly didn't.
Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: tabshift on May 23, 2013, 07:27:19 PM 48 hours later, and still no BTC. Support is giving me the run around. This is ridiculous.
Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: uno1 on May 23, 2013, 07:51:14 PM I initiated a withdrawal of a small amount of bitcoin (<1 BTC) from bitstamp yesterday. The transaction shows completed in their system, yet no activity has hit the blockchain. I filed a support ticket, and almost immediately got a reply that a "System Administrator" had been notified, but nearly 24 hours later, no further reply from support, and no BTC in my wallet. What is going on? The same happened to me the same day but in my case I was moving almost 2 BTC. The issue is not solved yet. My 1.8 btc were refunded an hour ago. Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: myb87 on May 23, 2013, 08:35:56 PM they just refunded my 8 bitcoins and i did a test withdrawal of .01 and it went fine :)
Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: mmeijeri on May 23, 2013, 08:50:10 PM I also just got a refund and managed to withdraw my 1 BTC. No confirmation yet, but I did receive the transaction.
Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: tabshift on May 23, 2013, 08:57:46 PM 48 hours later, and still no BTC. Support is giving me the run around. This is ridiculous. Update: I just got a refund and then was able to withdraw the funds. This time I received the transaction almost instantly. Hopefully this was just a temporary glitch on their part. Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: mmeijeri on May 23, 2013, 09:47:01 PM OK, fully confirmed now. This was not a pleasant experience. I'm going to have to think long and hard about what conclusions to draw from this.
Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: darkfriend77 on July 23, 2013, 02:37:24 PM hmm ... suffering ... delays ... initiated btc withdrawl ... but 2 hours nothing accounted ... anyone else ???
Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: smoothie on July 23, 2013, 05:06:50 PM I haven't recently tried to withdraw BTC but deposits and withdrawal of USD is working like a charm.
Title: Re: Anyone else having delays withdrawing BTC from bitstamp? Post by: darkfriend77 on July 23, 2013, 05:10:42 PM yes the deposit was ultra fast ... but something strange happend to the fees .. i have asked for some infos about it here ... (Link (https://bitcointalk.org/index.php?topic=38711.msg2788624#msg2788624)) ... it's really strange haven't found any explanation of it and the ticket was moved to a higher suppoortlevel no answer till now ...
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