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Title: Open support issue with poloniex since june Post by: dreamer81 on August 29, 2017, 01:03:57 PM I have a transaction with a large amount of coins that resulted in an error on poloniex. I created a support topic back in june, and have not heard anything from then since.
Anybody else who are also waiting for support to get back?? Title: Re: Open support issue with poloniex since june Post by: doesnotcompute on August 29, 2017, 05:15:29 PM youre not harrassing them enough, especially with legal action
Title: Re: Open support issue with poloniex since june Post by: dumbtool45 on August 29, 2017, 05:29:39 PM This is not good. I think I might help you with it, how much is the transaction? If it is too big I can't help.
My idea is to sent bitcoin equivalent to your transaction to escrow, I will handle myself with your account. I know a few people who will solve this. Title: Re: Open support issue with poloniex since june Post by: BitSat on August 30, 2017, 10:42:50 AM I have a transaction with a large amount of coins that resulted in an error on poloniex. I created a support topic back in june, and have not heard anything from then since. Your this thread is here on wrong place first of all move this to relative section Service Discussion exchanges for better response from members about your issue if they are not responding then try to create one more ticket or send them email about this issue hope they will fix as soon as possible Anybody else who are also waiting for support to get back?? Title: Re: Open support issue with poloniex since june Post by: dreamer81 on August 31, 2017, 10:17:06 AM This is not good. I think I might help you with it, how much is the transaction? If it is too big I can't help. My idea is to sent bitcoin equivalent to your transaction to escrow, I will handle myself with your account. I know a few people who will solve this. the amount is about $3500 let me know if you can help. Title: Re: Open support issue with poloniex since june Post by: bitcoinovsky on September 01, 2017, 10:24:07 AM This is not good. I think I might help you with it, how much is the transaction? If it is too big I can't help. My idea is to sent bitcoin equivalent to your transaction to escrow, I will handle myself with your account. I know a few people who will solve this. the amount is about $3500 let me know if you can help. Maybe we should start some poloniex record time thread, here's mine: Poloniex, you're doing great job, thank you! https://i.imgur.com/M9wMDd5.png Title: Re: Open support issue with poloniex since june Post by: Buckwheet on September 01, 2017, 12:41:16 PM They usually take 3 day for a ticket. If too long I think u should make many ticket as you can. When poloniex still have trollbox I always make new account and spam in there. Is it open again?
Title: Re: Open support issue with poloniex since june Post by: bitcoinovsky on September 02, 2017, 01:21:29 PM They usually take 3 day for a ticket. If too long I think u should make many ticket as you can. When poloniex still have trollbox I always make new account and spam in there. Is it open again? That will certainly help, I hope you're trolling. Title: Re: Open support issue with poloniex since june Post by: dreamer81 on September 11, 2017, 01:17:36 PM They usually take 3 day for a ticket. If too long I think u should make many ticket as you can. When poloniex still have trollbox I always make new account and spam in there. Is it open again? That will certainly help, I hope you're trolling. trolling is so last year. I still can't get a hold of polo. Any other ideas. Also the user that wanted to help, i'm ready! Title: Re: Open support issue with poloniex since june Post by: Mbidox on September 25, 2017, 06:50:26 AM I too have a ticket (Created on Mon, 24 Jul at 5:22 AM)
No reaction from the support. Unacceptable. Title: Re: Open support issue with poloniex since june (GET YOUR COINS OUT OF POLO) Post by: bitcoinovsky on December 28, 2017, 11:55:38 AM Maybe we should start some poloniex record time thread, here's mine: Poloniex, you're doing great job, thank you! https://i.imgur.com/M9wMDd5.png For some reason, now poloniex freshdesk is showing me 102 days of "being processed", although it's been 218 since I reported an issue.... Timeline:
218 days and counting... get your coins out of polo I'm gonna make list of my trades with this coin public once this will reach 365 days... Title: Re: Open support issue with poloniex since june Post by: dreamer81 on March 14, 2018, 04:22:14 PM Anyone still open for helping out with this issue. Problem is still not resolved.... it's a withdrawal that didn't go through
Title: Re: Open support issue with poloniex since june Post by: Strongkored on March 16, 2018, 10:23:01 AM I do not think anyone can help you out, the only one that can solve your issues is poloniex it self. You are not the only one member have issues with this, I think you can only wait even you create a new support ticket the poloniex will delete it.
Title: Re: Open support issue with poloniex since june Post by: Zocadas on March 17, 2018, 10:58:07 PM They usually take 3 day for a ticket. If too long I think u should make many ticket as you can. When poloniex still have trollbox I always make new account and spam in there. Is it open again? That will certainly help, I hope you're trolling. trolling is so last year. I still can't get a hold of polo. Any other ideas. Also the user that wanted to help, i'm ready! https://poloniex.com/press-releases/2018.02.26-Poloniex-joins-Circle/ I don't know this company, but maybe you could try another support ticket and blame them on social channels. I think they want to expand and bad publicity would be the last they need right now. I was pretty surprised lately about a quick response to a support request. Else you only have the legal way against them. Maybe you know an attourney, who writes for you a letter for cheap. Sometimes this helps |
