|
Title: Has anyone actually recovered their acc? Post by: rickrollin on June 23, 2011, 07:11:45 AM I've done the recovery process but haven't gotten any emails. How quick do they send the emails?
Title: Re: Has anyone actually recovered their acc? Post by: innervisi0nn on June 23, 2011, 07:13:34 AM MtGox says within 48 hours, if not, email them back ;) Should be up tmmrw, yet I still have no account either.
Title: Re: Has anyone actually recovered their acc? Post by: Bit_Happy on June 23, 2011, 07:16:19 AM Trading is < 24 hours, the email comes anytime before, perhaps only ~1 hour prior to trading:
Between now and tomorrow at 3:00 GMT you should receive an email with instructions on how to access your account, provided you have successfully completed the reclaim process at claim.mtgox.com. https://support.mtgox.com/entries/20208066-huge-bitcoin-sell-off-due-to-a-compromised-account-rollback Title: Re: Has anyone actually recovered their acc? Post by: rickrollin on June 27, 2011, 04:15:52 PM My first ticket response:
Quote Hello, Before 3:00 GMT on Friday June 24th you will receiving an email from us advising that either A) Your claim was successful and you can login to Mt.Gox once the site is up. or B) We require more information to process and authorize your claim. We appreciate your continued patience as we work to get everything back online. Thanks, MtGox.com Team Jun-23 2011 13:13 I didn't get anything so I emailed back 3 days later and this is the 2nd response I received: Quote Hello, Some people got their pass reactivated fairly fast while I've been waiting from June 22nd (my time) to the 27th. Hoping to see some positive outcome today! We are still working on getting everyone back online and it might take little bit of time for us to activate all. But as we are speaking, the activation process is going on at our office so please Email us back when your account gets back online so that we know your good to go with everything. Thankyou and sorry for the inconvenience situation. Thanks, MtGox.com Team Jun-27 2011 13:44 Title: Re: Has anyone actually recovered their acc? Post by: TraderTimm on June 27, 2011, 04:27:09 PM Oh thank the stars, another Mt.Gox thread!!
You guys have been slacking. We need about 10-20 new ones before the day is out. Warm up those keyboards! Title: Re: Has anyone actually recovered their acc? Post by: teamdren on June 27, 2011, 05:58:45 PM If there was a email field I would use it to sage, but since there isn't... and we're all here anyways. I'll take the opportunity to announce that I was able to login to my mtgox account today and everything's just as I left it. I had a small number of coins and like $1 cash in there and it's all intact.
[edit] - I'd just like to clarify that I responded to this thread because I feel that every thread deserves an answer/resolution. I know that often times I am searching for a thread on a topic and find someone with the same question as myself, only to see that the thread went unanswered because the question is too common. In that case, it's likely I'll utfse and continue to find bunches of unanswered threads on the same question... Eh, it's easier just to answer questions. Title: Re: Has anyone actually recovered their acc? Post by: wegotpickles on June 27, 2011, 06:46:10 PM I also recovered my account successfully.
I also received an email notifying me that someone requested a password recovery on my account. Who ever you are, I see you. >:( Title: Re: Has anyone actually recovered their acc? Post by: rickrollin on June 29, 2011, 02:53:02 AM another day without gox login...
lalalalalala Title: Re: Has anyone actually recovered their acc? Post by: lilika on June 29, 2011, 03:02:44 AM I don't, but I have no money there anyway...
Sometimes is good to be "bitpoor" ::) |