Bitcoin Forum

Other => Beginners & Help => Topic started by: BardanDoyle on May 24, 2013, 11:49:55 AM



Title: MtGox Sepa Wire Deposit not credited after 12 Days
Post by: BardanDoyle on May 24, 2013, 11:49:55 AM
Hello,

As title say i have sent a 500+ euro sepa bank wire deposit to the mtgox polish bank account 12 days ago, but still not accounted.

My mtgox account is verified.
I have contacted the support the first time 9 days ago, they requested me transaction info, screenshot of the transaction ecc, but nothing solved and now is 4 days that my support request is unanswered.

The last reply from the support is a simple "thank for the information submitted, we will locate your funds as soon as possible", but is 4 damned days ago.

I'm asking for suggestions on what to do in this situation, that is becoming more and more uncomfortable to me as the day passes.

Regards


Title: Re: MtGox Sepa Wire Deposit not credited after 12 Days
Post by: BardanDoyle on May 24, 2013, 12:01:56 PM
So, no one have suggestion on what to do in this situation ?


Title: Re: MtGox Sepa Wire Deposit not credited after 12 Days
Post by: Timmeyyy85 on May 24, 2013, 12:06:37 PM
was it your first transaction?
maybe there is an error in your settings


Title: Re: MtGox Sepa Wire Deposit not credited after 12 Days
Post by: BardanDoyle on May 24, 2013, 12:11:13 PM
I have already withdraw from mtgox (on the same bank account that i used for deposit).

What error in settings are you talking about ?  is a sepa bank wire.


Title: Re: MtGox Sepa Wire Deposit not credited after 12 Days
Post by: Timmeyyy85 on May 24, 2013, 12:38:25 PM
just meant that you maybe had an error in your sepa account information. but if you used it already it couldnt be the problem


Title: Re: MtGox Sepa Wire Deposit not credited after 12 Days
Post by: BardanDoyle on May 24, 2013, 06:05:41 PM
Small bump, i still hope the receive help on what to do...