Bitcoin Forum

i have 6k usd at hitbtc
As usual log in to your account
my balance = 0
I try to communicate media hitbit media
Answer me with my money used for trading with FUN \ USDT
I do not even know what FUN is
With a duplicate purchase order, anyone recognizes it as a trick of hitbtc
My 2FA security account
I did not find the account infamous account

https://uphinhnhanh.com/images/2017/09/20/z759086232191_7c3eac7047e0a256e41b0d5df4f2c119.png
https://uphinhnhanh.com/images/2017/09/20/z761008146901_ac8d7a64664246217ef7681e4391e96a.png
https://uphinhnhanh.com/images/2017/09/20/z761676537501_5cc64bf0a7c8b2d03deddd67c2e959e8.png
https://uphinhnhanh.com/images/2017/09/20/z761676732786_0fe16762ff262901f2aba2df0ea94eed.png

Recently many users who had activated 2FA on hitbtc found their account balance as NIL due to some hack on the website. Some lost their balance due to not activating 2FA and they aren't even receiving access emails in time. See this: https://bitcointalk.org/index.php?topic=2194778.0

I'm not sure but hitbtc is responsible for this as 2FA guarantees protection for the account. There's no way the account can be hacked so easily. Which device did you use to access the account?

This is insane, I read few reports about the lost of funds on this hitbtc's site, tho I have an account there, no 2FA and no funds at all since I withdraw it already on the other day. But for this situation, we know 2FA was designed to give an additional security of the accounts. And even you logged on some phishing links but with 2FA there's no way to hack or to get your funds so easily. I might think that this was an inside job after all.

My account is always enabled 2FA
I always use antivirut AVG desktop support
I wonder how the account was easily infamously 2FA
hibtc makes it difficult to appropriately monetize the user.

The truth is still hidden as erikalui said some user also lost his funds for not activating 2FA and some like you lost even after 2FA enabled. Sending a support ticket will never help they rarely reply my issue wasn't like yours but wouod recommend you to do this it worked for me.
Create a support ticket and then message them on facebook with support ticket.

This isn't a problem from your side hitbtc was comprised it's better if current users change there pass and 2FA.

HitBTC is a mess right now. Even if you have 2fa on it seems like that you are not protected.

If you really do have a clean computer then it's definitely HitBTC's ault and they should restore your balance bacuk to your account. It is only fair, as every single person has been having this issue and it's not just one occurence.

However, it'll be difficult to prove that you didn't execute these trades. All you can do really is to tell them that you'll start legal action if this isn't solved, and hope for the best.

Registrant Contact Information:

Name: WHOISGUARD PROTECTED
Organization: WHOISGUARD, INC.
Address: P.O. BOX 0823-03411
City: PANAMA
State/Province: PANAMA
Postal Code:
Country: PA
Phone: +507.8365503
Fax: +51.17057182

https://who.is/whois/hitbtc.com

the part that I liked the most:


If they do not return your money until Monday you must report them to the authorities

I am in vietnam
I would like to quote the authorities now
In my country is impossible
Anyone who has a way of denouncing hitbtc?

This is scary seems like the problem is on HitBTCs side. Seems someone hacked their servers and for them to this long they are creating this kind drama. Hope itll be fixed soon.

They stole 130k usd from me brother you are not alone.Spread the word hitbtc.com is controlled by the fbi.A fbi lawyer used a deleware shell corporation to setup this site and hide the identities of the criminals in the govenment.The us gov wants your freedom and money!

Hmm. I was thinking to deposit a some of money to Hitbtc because one of my tokens have been listed there so I want to sell it and do some trading. But upon reading countless stories of members here loosing a lot of money, I have now doubts to put my funds in there. Never seen any reply from them as well. Thanks for posting at least I wouldn't go to what you guys are going through right now. Will go and look for other reputable trading platform. Thank you for the heads-up.

Avoid hitbtc it is not a normal company
Their support uses fake name and aliases
setup by usa lawyer that made the fbi a shell corporation
they want your id not to release you your money just to spy on you and start to monitor your calls
I lost 130k beware if I can not get my money then you will not be able to get your money from these govt theives/spies

ummm that whois is a privacy service. You wont get anyplace with that. If you get a court order and open it up, then you will find the data is most likely fake.

How are those who got their money stuck? Are they released already?

How about the other exchanges? We cant trust them either. We need a decentraliced option

maybe bittrex & polo is a good choice
Hitbtc away if you do not want to lose your money

And they advertise themselves as the perfect and best exchange on this planet.

Never trust these liars. I had my doubts on their ANN thread when people were complaining about suspicious transactions but they quickly tried to correct their almost tarnished reputation, probably to continue milking coins before the scam becomes full blown and exposed.

So now you have these FUNny transactions appearing on your account and you can't explain them. And then support staff pretends to have no idea how they happened or who made them. I suspect it's an insider incident and they just want to play the good-support-people-trying-to-help guys. It won't work. The damage is done and people should wake up and stop injecting coins in these mismanaged exchanges (these, yes, because that includes Yobit, Bittrex etc).

So still absolutely no progression with trying to get your money back?

It seems celar enough to me that if the spreads are so damn high, why would anyone in their sane mind just eat the spread without actually wanting to accumulate any of this FUN coin? It's either a job from the inside or someone got access to your computer.

It's hard to prove either way, but i'm avoiding HitBTC.

mình đoán là khả năng cậu dùng cốc cốc phò của vn,lỗ hổng lớn, dễ bị cài extension tự động do ko biết bấm vào, và khi virus đã ẩn trong cốc cốc, khi cậu đăng nhập kể cả 2FA nó cũng tự đăng nhập trên máy tính hacker lun, 6k usd thì sàn chưa ăn cắp đâu, mình nghĩ thế ,nên xài chrome của google hoặc safari của apple, xóa sạch extension trên trình duyệt

All, I have also been scammed by Hitbtc, I can't access my account due to a lost 2FA. Thy won't respond the tikcet, but I've sent them all the info.

Let's help bring the site down by filling a internet crime complaint with the FBI, link below.

https://www.ic3.gov/complaint/splash.aspx?

Good afternoon! HitBTC team here. Let us handle this.
For anyone who had met any unpleasant experience on HitBTC: we hope that you would accept our deepest apologies and give us a chance to do whatever is possible to prove our honesty and solve the issue.


It looks like someone had obtained access to your account. He managed to steal your password and your authentication code - it could be done on phishing websites. These sites look exactly like the legitimate HitBTC website, you're asked to type your password there, and then your authentication code. And once you do, the attackers take advantage of that immediately.

But the hackers were not able to withdraw your funds, because you've protected them with 2FA as well. So they have done what they could: braggingly performed those FUN/USDT trades.

What can be done right now? Besides regular security measures, like changing your passwords on HitBTC and on your email account, it makes sense to provide our support team with the screenshots of your browser history at that time. Unfortunately, trades can not be reversed.

We totally understand how unexpected and devastating these events might be, and where do suspicions come from. We're here for you, and would be glad to assist you.

As our support team reports, the issue is resolved and now you're able to log in. Don't forget to enable 2FA again! Trade happily. We hope you'd forgive us for the delay you have experienced.

almost hitbtc is trying to convince the victim to give up denouncing fraud
I will not stop accusing the hitbtc until I get back my appropriated balance
I will denounce the FBI and all media channels.

I will certainly denounce the FBI if hitbtc does not refund my stealing money.