Bitcoin Forum

Other => Off-topic => Topic started by: BittyBatty on September 28, 2017, 11:38:09 AM



Title: Google Authentication question
Post by: BittyBatty on September 28, 2017, 11:38:09 AM
I linked my coinbase and bittrex for 2FA using google auth on my android phone.

Now, i have faced issues with my phone many times and there is a chance you could loose your phone. Now that you can't log in to your coinbase or bittrex without google 2FA, what happens when you loose your phone or you reset your phone?


Title: Re: Google Authentication question
Post by: MiniMountain on September 28, 2017, 12:14:42 PM
You could try to contact the support and ask to reset your password including the 2fa and it will be sent on the email you provide on the registration to confirm the changing of password and resetting 2fa.


Title: Re: Google Authentication question
Post by: BittyBatty on September 28, 2017, 02:54:25 PM
You could try to contact the support and ask to reset your password including the 2fa and it will be sent on the email you provide on the registration to confirm the changing of password and resetting 2fa.

thanks for your response.  It did't sound simple or a easy solution for a common problem. i was expecting a more easier DIY solution ... hard to believe there is none


Title: Re: Google Authentication question
Post by: Mia.Khalifa on September 28, 2017, 03:01:39 PM
theres a one time code there incase you lost your phone or reset it.
just explore the authenticator you will find it.


Title: Re: Google Authentication question
Post by: NeuroticFish on September 28, 2017, 03:04:31 PM
The authenticator relies on a seed. When you enable 2FA that seed is provided. Some sites only show a QR code, but many also offer the seed in a readable format.
Disabled 2FA and re-enable it, get that seed and save it somewhere very safe. This is the simple DIY solution.

Edit: At least for Bittrex the readable seed should be there; I have mine saved.