Bitcoin Forum

Other => Beginners & Help => Topic started by: bitcoiners on June 25, 2011, 04:19:37 PM



Title: I am missing bitcoins in my MTGox account.
Post by: bitcoiners on June 25, 2011, 04:19:37 PM
I sent 4.94 BTC to MTGox while the crash was happening.  They are not showing up in my account even though the transaction says it went through.  I've been trying to contact them but they aren't answering.  Is anyone else missing bitcoins?

http://blockexplorer.com/address/15bWfjgAcizJhs7DNtJUiaA8BxwhZTGQ88

Was there any explanation?  Help!  Anyone.


Title: Re: I am missing bitcoins in my MTGox account.
Post by: bitcoiners on June 25, 2011, 04:59:28 PM
Any help would be great.  I would like to post this in the general discussion.  I can't be the only one.


Title: Re: I am missing bitcoins in my MTGox account.
Post by: Manko on June 25, 2011, 05:08:53 PM
Transactions were frozen. I had withdrawn $1k to my bank account, and that was frozen, but it is in the Account History.

Check your Account History. If it's in there then all will be fine. But a good idea to notify them of your concern :)


Title: Re: I am missing bitcoins in my MTGox account.
Post by: bitcoiners on June 25, 2011, 05:12:50 PM
That's the problem.  It's not in my account history.  I sent the BTC then hit refresh and MTGox was down.  I've sent in a support ticket but no answers obviously.

It shows the transaction went through in the block explorer, yet no BTC in my account.  Nor is there anything in my account history.

Thanks for the suggestions.


Title: Re: I am missing bitcoins in my MTGox account.
Post by: bitcoiners on June 25, 2011, 05:15:10 PM
There isn't anyone that deposited BTC into their account around or at the time of the crash?


Title: Re: I am missing bitcoins in my MTGox account.
Post by: Manko on June 25, 2011, 05:21:00 PM
Did you keep a record of the address you sent it to

Hmm, actually you can find that out

If it works the same as for Namecoins, then you need to install and run Bitcoin

go to the Bitcoin folder

C:\bitcoin\bitcoind

then

C:\bitcoin\bitcoind listtransactions

That will give you a list of your last 10 transactions

to save that to a file do

C:\bitcoin\bitcoind listtransactions >> transactions.txt

I'll check this for sure...


Title: Re: I am missing bitcoins in my MTGox account.
Post by: bitcoiners on June 25, 2011, 05:24:19 PM
Yes, the address I sent it to is in the first post

15bWfjgAcizJhs7DNtJUiaA8BxwhZTGQ88

It's clearly confirmed.  Yet nothing is in my account at MTGox.


Title: Re: I am missing bitcoins in my MTGox account.
Post by: Manko on June 25, 2011, 05:40:23 PM
Okay, at least the proof is there.

Baseball bats time, I guess  >:(

I jest... I'm sure it will show up, but just keep at 'em


Title: Re: I am missing bitcoins in my MTGox account.
Post by: sirtank on June 25, 2011, 05:51:29 PM
Maybe these types of problems are why they postponed another day.