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Title: How will bitcoin go mainstream with payments malingering for days? Post by: gcgipson on June 08, 2013, 05:17:03 PM I was excited about bitcoin a short while ago, but with my bitcoin payments still unprocessed (unconfirmed transactions) I think bitcoin will be a customer service nightmare. Sure, I could take on a bitcoin payment processor that gives the bitcoins immediately, like bitpay, but then you're dealing with a middle man all over again (PayPal 2.0?) And what if I have a business model that relies on giving payments back to the customer?What am I going to tell my customer, who's payment is in limbo? Even with a transaction fee, there is no way to know if your payment will take 1 hour or 2 days to go through. This would drive the average consumer nuts!
Title: Re: How will bitcoin go mainstream with payments malingering for days? Post by: OutCast3k on June 08, 2013, 05:27:45 PM I was excited about bitcoin a short while ago, but with my bitcoin payments still unprocessed (unconfirmed transactions) I think bitcoin will be a customer service nightmare. Sure, I could take on a bitcoin payment processor that gives the bitcoins immediately, like bitpay, but then you're dealing with a middle man all over again (PayPal 2.0?) And what if I have a business model that relies on giving payments back to the customer?What am I going to tell my customer, who's payment is in limbo? Even with a transaction fee, there is no way to know if your payment will take 1 hour or 2 days to go through. This would drive the average consumer nuts! How much did you try and send? And did you attach a fee? Mind sharing your transaction id? You can always process and automate payments yourself, using bitcoind. Title: Re: How will bitcoin go mainstream with payments malingering for days? Post by: cr1776 on June 08, 2013, 05:33:47 PM A fee usually helps get the transaction in a black. As was said above, if you show the transaction, people will be able to give more insight.
I was excited about bitcoin a short while ago, but with my bitcoin payments still unprocessed (unconfirmed transactions) I think bitcoin will be a customer service nightmare. Sure, I could take on a bitcoin payment processor that gives the bitcoins immediately, like bitpay, but then you're dealing with a middle man all over again (PayPal 2.0?) And what if I have a business model that relies on giving payments back to the customer?What am I going to tell my customer, who's payment is in limbo? Even with a transaction fee, there is no way to know if your payment will take 1 hour or 2 days to go through. This would drive the average consumer nuts! Title: Re: How will bitcoin go mainstream with payments malingering for days? Post by: mirage on June 08, 2013, 06:37:40 PM Even with a transaction fee, there is no way to know if your payment will take 1 hour or 2 days to go through. This would drive the average consumer nuts! You are right, that's why I just don't see this hitting the mainstream where people are purchasing stuff from the regular stores. Title: Re: How will bitcoin go mainstream with payments malingering for days? Post by: serrveraside on June 08, 2013, 08:41:29 PM but then you're dealing with a middle man all over again (PayPal 2.0?) You raise a good point there. With BTC though there are less restrictions than a bank account, but a paypal clone would be a nightmare to use. |