Bitcoin Forum

What happened:

I put money on withdrawal - bank transfer - on October, 4th. The EXMO does not give money, but only writes that the partner is guilty - "cryptocapital" and dont give to a payment order.

Scammers Profile Link:

https://bitcointalk.org/index.php?action=profile;u=257047
https://bitcointalk.org/index.php?action=profile;u=409494

Reference Link:

https://bitcointalk.org/index.php?topic=486617.msg22584389#msg22584389

Amount Scammed:

12 000 USD

Withdrawal Method:

Wire transfer

Proof of Payment:

https://www.youtube.com/watch?v=9yUgVOCapUY
https://www.youtube.com/watch?v=NmDMqjDEPjQ

Exmo send "proof of payment" this bullshit

http://joxi.ru/L21RMXWu8BkayA


PM/Chat Logs:

Logs are stupid and useless.

Additional Notes:

After 27 days waiting, my bank account show the zero balance.

Can show video

Withdraw your money asap guys.

It this resolved?

Exmo say do money back next week. Wait..

No money

My goodness have you tried contacting them through phones like that, if this is not resolved then this will served as huge loss for you. Should try to double check and make some effort in research first before making an investments to avoid money loss.

"cryptocapital" is known for extremely long bank transfer processes.
Cex.io is also using them and just look at their thread. Thousand complaints that a bank transfer took 1 month or more.

So never use cryptocapital for external bank transfer!

Thx, its Exmo use this provider, I dont know about cryptocapital.
Exmo how long I need wait my money?

Dear user,

Your funds have not been scammed. We have sent you the bank payment order. Please, consider that EXMO platform is as interested in the successful money back to your account as you are.

Your respectfully, EXMO team

Sounds like its resolved then.

No
Bank payment order it not a money.
Only paper.

EXMO scam

they stole my 2 BTC
do not want to withdraw my BTC

Dear user,

EXMO team does everything to manage every issue. We guarantee that you will receive your BTC as soon as it is possible. We also apologize for any inconvenience this may have caused.

Dear user,

EXMO team has performed the refund. We have also paid you off the bonus money for the period of time during which your account was not credited. We truly apologize for any inconvenience this have caused.

Your respectfully, EXMO team

So have you been refunded ? And others on this site could you tell if you are good ? Because I have just created an account on this site to trade and now I'm wondering....

Resolved or not?  :(

I wonder if they have audit report? More than sure that not. That's why this project is another scam. :)
In my opinion, it is high time for everyone to understand that the availability of audit reports for any ICO project is a necessity.

What's up? Did you get the money?

I think that audit on ICO can help investors to avoid many problems bcs transactions will be more transparent. All investors want to control their investments! So i can recommend a DARFChain to this position

IT HAS BEEN 14 DAYS I DONT GET ANY REPLAY FROM YOU ACCORDING MY ETHERIUM WITHDRAW.

219525 is my ticket no.

PLEASE send me back my etherium to exmo wallet or my other wallet.

Currency : Etherium (ETH)

Amount : 0.43443265

Date and time of the transaction
06.12.2017 07:10

i confirm exmo is scam and use many bot accounts Beware of scammers.

Have personally u any proofs? It really intersting for me to find out the truth because recently there were no any problems. And It is too surprisingly to me to see so much accusations. Please, help me, friend.

yes i have but who are you ? another exmo bot?

lol. What should I say now? Just asked u to help to decide for me good it or no
Anyway, if you found me "unworthy" to be given the proofs, no problem.

ahahha, read your msgs, you are so wild man. And if exmo has spoiled your trust or smth else, this is the best place to give the proofs to help others to avoid it.

take care of your nerves! ;D

Hi, since the networks are so overcrowded and unable to handle the volume of traffic, it is possible that all exchanges are facing severe network congestion.

Its not a DDOS so it has to be the increased transaction volumes, isnt it?

I mean, just because the networks are crowded or there are hack attacks on exchanges can we really refer to them all as scams?

I dont know the details but I am exploring and seeking expert opinion if I can get any.

Disclaimer: I have absolutely nothing to do with EXMO.

Nobody knows details... The fact is CLIENTS ARE NOT GETTING THEIR OWN MONEY FROM THIS SERVICE !! Including myself.
THIS IS 100% true. What other expert  opinion are you looking for?
Who cares if it is DDOS, arrest of some guy, security or financial problems... Clients can do nothing and EXMO team resolves some tickets and posting about it here, leaving thousands tickets unanswered without any reasonable explanation.
You say it is DDOS - but site is working fine. Network overload - but EXMO operations are not on network while other operations just fly - meaning it is not the problem of the network but EXMO!!  EXMO just doesn't send anything to network... even when they set PAID status.
They gave all of us nice NEW YEAR PRESENT - leaving us without our money..  :o
   

I can only feeel your pain, Wirex did similar thing to me and I had to take a loan from my bank with very high interest rate in order to buy my family their Christmas gifts.
Shame that most companies involved into crypto currencies and bitcoin/alt coins turned into scam and scam operations nowadays.
At certain point they just decide to exit scam or scam customer here and there, that is actually a well know method you scam a % of your customers and ask rest to leave positive reports and shit about you.
50% of the kids on hackforums practice this scam method to foor other members that they are legit and randomly scam other members.

I think they are in trouble
It's manager got kidnapped few days back
http://www.bbc.com/news/business-42518235

He got very lucky that he remained alive https://cointelegraph.com/news/kidnapping-of-bitcoin-exchange-executive-showed-importance-of-financial-privacy

same problem here.
Exmo "postponed"withdrawal due "high number of withdrawal requests""
shame.

Exmo is going to be second HitBTC.

No answer since 20/12/2017 while i tried to withdraw my BTC from exmo.com. Online support told me that i will get answer from techsupport in 7 days.... 17 days without ANY information about my issue.

Exmo, I too have been waiting for my ETH withdraw now for 10 days (ticket #287466), it is over $10,000 worth of ETH and your chat support does nothing but tell me to wait. It shows as 'paid' in my status, but does not show in the other exchange I transferred to nor in block explorer, you have also never provided me with a Tx ID/Hash for this withdrawal, so there is no proof you have even processed it, yet I have none of my money. Why aren't you helping your customers and losing our money? This is a huge financial burden for me.