Bitcoin Forum

Alternate cryptocurrencies => Service Discussion (Altcoins) => Topic started by: yashovijay on November 01, 2017, 03:57:15 AM



Title: Bittrex Verification Problem
Post by: yashovijay on November 01, 2017, 03:57:15 AM
Yesterday i had opened account with bittrex, Also i had add some bitcoin in bittrex account, than i try to verify my bittrex account but its fail, After i try to Upgrade Verification but they saying that,

We have failed to automatically process your documents due to your name from your basic application not matching what is found on your document. They will need to be manually reviewed. Please contact our support desk. Manual review typically takes 7 days but could be longer based on demand.

I had than add ticket on support desk with all details.. Is there any other methods to verify account, can my account will verify or not ? And how much time it will take ? looks like i stuck..

please guide..


Title: Re: Bittrex Verification Problem
Post by: junoreactor on November 01, 2017, 07:29:46 AM
Hello.
Be glad they intend to verify manually your account, they will probably modify the name that you entered in your account so that it matches your ID.
No offense mate but I never understood how some can make a mistake by typing their name when they sign up to a service. Just type your exact name like it is in your ID, it is not rocket science. If you have a short name like Nikos and your real name is Nikolaos, type Nikolaos and not Nikos, it is common sense. Cryptos is a serious thing, you are not signing up to a cooking course,are you?  :)

Sorry if I sound harsh, but learn your lesson for next time. Pay attention.
And wait for the 7 days, and contact them again in 7 days if your account verification is still pending.

All the best!


 


Title: Re: Bittrex Verification Problem
Post by: yashovijay on November 01, 2017, 08:34:39 AM
Thanks for reply & guide,

Problem is in bittrex my name show as RAHULKUMAR JAIN & in document my name show as JAIN RAHULKUMAR..

That is the problem.. i think that's why my name is mismatch in their system.. i got some tension that either my account will verify or not on bittrex because I had already deposit some bitcoin in account..



Title: Re: Bittrex Verification Problem
Post by: junoreactor on November 01, 2017, 08:50:57 AM
You're welcome. Well in that case that is very picky from them, I can understand your frustration.
But it should be fine, I doubt they will try to screw you for such a minor mistake, and they have good reputation overall.


Title: Re: Bittrex Verification Problem
Post by: yashovijay on November 01, 2017, 09:31:34 AM
I had submit customer support ticket for this matter & just 2 hours back they had mark my support ticket as RESOLVED..

Support ticket now mark as RESOLVED but still account status is unverified..

Can this process take time ?? What will happen next ?


Title: Re: Bittrex Verification Problem
Post by: alyssa85 on November 01, 2017, 09:53:07 AM
I had submit customer support ticket for this matter & just 2 hours back they had mark my support ticket as RESOLVED..

Support ticket now mark as RESOLVED but still account status is unverified..

Can this process take time ?? What will happen next ?

Raise another ticket and explain the name discrepancy the way you did on this thread, so they are aware of exactly what is going on.


Title: Re: Bittrex Verification Problem
Post by: junoreactor on November 01, 2017, 10:08:48 AM
I had submit customer support ticket for this matter & just 2 hours back they had mark my support ticket as RESOLVED..

Support ticket now mark as RESOLVED but still account status is unverified..

Can this process take time ?? What will happen next ?
Looks like different services did not communicate between each other. Typical. As alyssa said, you should write to them again to find out why your account is still unverified.


Title: Re: Bittrex Verification Problem
Post by: yashovijay on November 01, 2017, 10:21:10 AM
I had submit customer support ticket for this matter & just 2 hours back they had mark my support ticket as RESOLVED..

Support ticket now mark as RESOLVED but still account status is unverified..

Can this process take time ?? What will happen next ?

Raise another ticket and explain the name discrepancy the way you did on this thread, so they are aware of exactly what is going on.

Yes, I had already do that.. let's hope they will solve this matter..


Title: Re: Bittrex Verification Problem
Post by: J@ckAssBTC on November 01, 2017, 10:44:42 AM
I had a similar problem last month with bittrex. No worries, just patience patient ;)


Title: Re: Bittrex Verification Problem
Post by: yashovijay on November 01, 2017, 12:18:12 PM
I had a similar problem last month with bittrex. No worries, just patience patient ;)

In how much days yours problem was solved by bittrex ?


Title: Re: Bittrex Verification Problem
Post by: haison on November 03, 2017, 12:57:35 PM
Dear gents,
Who can help me for my problem such bellow?????
 I had already deposit some bitcoin in account, now I withdraw them, Bitrex said need to verify before withdraw.
After i follow they giude to verify, The show me bello:
"We have failed to automatically process your documents due to your name from your basic application not matching what is found on your document. They will need to be manually reviewed. Please contact our support desk. Manual review typically takes 7 days but could be longer based on demand."
I already send support tickets 2 times, Still not respond, I waited  14days left already. My account still unverified and show same notify above

Thanks for your help
My email use for account on bittrex:
vxdvietnam@gmail.com


Title: Re: Bittrex Verification Problem
Post by: haison on November 03, 2017, 01:04:17 PM
I had submit customer support ticket for this matter & just 2 hours back they had mark my support ticket as RESOLVED..

Support ticket now mark as RESOLVED but still account status is unverified..

Can this process take time ?? What will happen next ?
Looks like different services did not communicate between each other. Typical. As alyssa said, you should write to them again to find out why your account is still unverified.
Dear Sirs,
Who can help me for my problem such bellow?Huh?
 I had already deposit some bitcoin in account, now I withdraw them, Bitrex said need to verify before withdraw.
After i follow they giude to verify, The show me bello:
"We have failed to automatically process your documents due to your name from your basic application not matching what is found on your document. They will need to be manually reviewed. Please contact our support desk. Manual review typically takes 7 days but could be longer based on demand."
I already send support tickets 2 times, Still not respond, I waited  14days left already. My account still unverified and show same notify above

Thanks for your help
My email use for account on bittrex:
vxdvietnam@gmail.com


Title: Re: Bittrex Verification Problem
Post by: yashovijay on November 04, 2017, 01:09:07 PM
Its very strange, Bittrex had marked solved at my all support tickets, All documents are uploaded, All support tickets are solved, 4 days finish but still my account was not verified..


Title: Re: Bittrex Verification Problem
Post by: JanpriX on November 04, 2017, 09:07:48 PM
Its very strange, Bittrex had marked solved at my all support tickets, All documents are uploaded, All support tickets are solved, 4 days finish but still my account was not verified..

That is indeed quite weird. If you're tickets have been solved and your documents are already uploaded, they should at least verify your account. I think I read something like this posted in their Reddit thread. If I'm not mistaken, the one who posted it said that he opened again a ticket saying that his account should be verified (the same scenario as yours) and after 2 days, Bittrex support team replied and told him that they overlooked something and his account is verified now. Hopefully, the same thing will happen to yours if you open a ticket again. No harm in trying. Good luck.  ;)


Title: Re: Bittrex Verification Problem
Post by: RedX on November 05, 2017, 02:18:20 AM
Its very strange, Bittrex had marked solved at my all support tickets, All documents are uploaded, All support tickets are solved, 4 days finish but still my account was not verified..


The same thing happened to me. I don't know why they treat is a resolved issue even it is not. It's like every support system sucks and they should just follow cryptopia that does not put a withdrawal limit to their members so you don't need to upload a bunch of documents.


Title: Re: Bittrex Verification Problem
Post by: yashovijay on November 05, 2017, 03:41:57 AM
Its very strange, Bittrex had marked solved at my all support tickets, All documents are uploaded, All support tickets are solved, 4 days finish but still my account was not verified..

That is indeed quite weird. If you're tickets have been solved and your documents are already uploaded, they should at least verify your account. I think I read something like this posted in their Reddit thread. If I'm not mistaken, the one who posted it said that he opened again a ticket saying that his account should be verified (the same scenario as yours) and after 2 days, Bittrex support team replied and told him that they overlooked something and his account is verified now. Hopefully, the same thing will happen to yours if you open a ticket again. No harm in trying. Good luck.  ;)

In last 4 days, i had submit total 8 request tickets, all are solved, But still account is not verified by bittrex, God knows whats happening there.. tense either my account will verify or not..


Title: Re: Bittrex Verification Problem
Post by: maeusi on November 05, 2017, 08:09:21 AM
I think, they need more time because of many requests and weekend. If you are not in a banned country or use foreign data, it should be no problem to get verified within the next days.


Title: Re: Bittrex Verification Problem
Post by: yashovijay on November 05, 2017, 08:26:42 AM
Good News, :)

Just check now, Finally my account approve just now by bittrex..  :)


Title: Re: Bittrex Verification Problem
Post by: MeetThePyro on November 05, 2017, 12:48:17 PM
Its very strange, Bittrex had marked solved at my all support tickets, All documents are uploaded, All support tickets are solved, 4 days finish but still my account was not verified..


The same thing happened to me. I don't know why they treat is a resolved issue even it is not. It's like every support system sucks and they should just follow cryptopia that does not put a withdrawal limit to their members so you don't need to upload a bunch of documents.

Same issue for me...

Good News, :)

Just check now, Finally my account approve just now by bittrex..  :)

How many days does it take? I'm waiting since 15 days :'(


Title: Re: Bittrex Verification Problem
Post by: troy112 on November 05, 2017, 03:03:03 PM
Those who are having problems. Try withdrawing smaller amount through an Alt coin.

https://support.bittrex.com/hc/en-us/articles/231701788-Withdraw-Limits-and-Troubleshooting


Title: Re: Bittrex Verification Problem
Post by: tanghere02 on November 05, 2017, 04:31:39 PM
The verification process through Bittrex is kind of very strict especially with regard to the spelling of your name, so before sending it make sure it is spelled correctly or it won't go through. Or you'll have to wait for a couple more days again to send back the verfication.


Title: Re: Bittrex Verification Problem
Post by: haison on November 06, 2017, 01:00:38 AM
Good News, :)

Just check now, Finally my account approve just now by bittrex..  :)
You very lucky.
My account still unverified, I submit many tickets already, 16 days left and no response. I don't Know when my account can withdraw my bitcoin?
Thanks 


Title: Re: Bittrex Verification Problem
Post by: tiencd on November 07, 2017, 06:43:21 AM
Good News, :)

Just check now, Finally my account approve just now by bittrex..  :)
You very lucky.
My account still unverified, I submit many tickets already, 16 days left and no response. I don't Know when my account can withdraw my bitcoin?
Thanks 

Yes, he was very lucky, you are the same me, my account Name Mismatch 15 days ago, don't have any infomation via email or support bittrex haizz.  :'( :'( :'(



Title: Re: Bittrex Verification Problem
Post by: RAJSALLIN on November 07, 2017, 06:50:37 AM
Those who are having problems. Try withdrawing smaller amount through an Alt coin.

https://support.bittrex.com/hc/en-us/articles/231701788-Withdraw-Limits-and-Troubleshooting

It is useless. For those who created their account on Aug 1st or after that, they don't have any daily withdrawal limit aka 0 btc. They can't withdraw anything if their account still unverified. And to those who created their account earlier than Aug 1, just only can withdraw 0.025 btc limit or any altcoin which equal with that amount. it's still troublesome to people who have big balance on their bittrex account


Title: Re: Bittrex Verification Problem
Post by: MURONDI on November 14, 2017, 07:24:55 PM
I think bittrex will lose a lot of support because of the difficulty of verification, I have long been registered in bittrex and always fail when doing verifikasi, which has a lot of btc in bittrex and is difficult to verify, is definitely now struggling to move funds .. ;D


Title: Re: Bittrex Verification Problem
Post by: MURONDI on November 15, 2017, 05:07:30 PM
I think bittrex will lose a lot of support because of the difficulty of verification, I have long been registered in bittrex and always fail when doing verifikasi, which has a lot of btc in bittrex and is difficult to verify, is definitely now struggling to move funds .. ;D

It's very disturbing, I know people have been waiting for 24 days or longer.  I can still withdrawal .025btc per 24hrs, and that's what I am going to continue to do.   I find it funny that they have the time to post on Twitter all the time, but they can't take the time to fix people's accounts being held at ransom.
you can still withdrawal .025btc per 24hrs, if you have a lot of btc in there, it will take a lot of transaction costs,  ;D you move btc to where ..?


Title: Re: Bittrex Verification Problem
Post by: DGulari on November 15, 2017, 10:14:56 PM
I think bittrex will lose a lot of support because of the difficulty of verification, I have long been registered in bittrex and always fail when doing verifikasi, which has a lot of btc in bittrex and is difficult to verify, is definitely now struggling to move funds .. ;D
This would be happens if Bittrex still doing this. Many accounts get downgraded recently (some of them even get blocked) and while they've verify their account, it takes long time before their account upgraded.

That is exactly what I have done for the last 6 days!  I just transfer to an electrum wallet. but I do it precisely at 4:00pm est every 24hrs.
Your support ticket didn't proccessed yet?


Title: Re: Bittrex Verification Problem
Post by: achlyss on November 16, 2017, 01:58:06 AM
I ever get that problem, but I just contact the support for solved them, and next day the problem was solved.


Title: Re: Bittrex Verification Problem
Post by: carlfebz2 on November 16, 2017, 04:22:36 PM
Thanks for reply & guide,

Problem is in bittrex my name show as RAHULKUMAR JAIN & in document my name show as JAIN RAHULKUMAR..

That is the problem.. i think that's why my name is mismatch in their system.. i got some tension that either my account will verify or not on bittrex because I had already deposit some bitcoin in account..


Even if you did just put up them wrongly or on opposite places they wont really consider such thing and I do observe they are really strict when it comes to verification which is actually good in my own view and just for our own good too which we can really presume on the security but the frustrations is really there specially when you are in a rush and the verification took soo long. Just keep on messaging their support regarding on the issue. 7 days Is too long.


Title: Re: Bittrex Verification Problem
Post by: Dioptaze on December 01, 2017, 10:56:49 PM
Hello everyone !! I have the same situation already one month and my situation is always the same i wait for an enhanced verification because of a name mismatch...no reply i send all documents and ids and already  ONE MONTH  :o :o of wait (my ticket number #400679) :'( it's so crazy I want invest a lot but not before i'm sure that i can withdraw my funds in the future... it's a crazy situation and now i'm answer if they are really serious...


Title: Re: Bittrex Verification Problem
Post by: Dr Leon on December 02, 2017, 08:55:57 PM
To me bittrex verification is very easy, what bittrex hate most is insincerity, if you are not sincere with bittrex, you may got your funds stuck up..... But if you are sincere with them it will be very easy for you...
I did my manual verification easily.


Title: Re: Bittrex Verification Problem
Post by: boranes on December 03, 2017, 11:23:10 AM
Those who are having problems. Try withdrawing smaller amount through an Alt coin.

https://support.bittrex.com/hc/en-us/articles/231701788-Withdraw-Limits-and-Troubleshooting

It is useless. For those who created their account on Aug 1st or after that, they don't have any daily withdrawal limit aka 0 btc. They can't withdraw anything if their account still unverified. And to those who created their account earlier than Aug 1, just only can withdraw 0.025 btc limit or any altcoin which equal with that amount. it's still troublesome to people who have big balance on their bittrex account
I agree, that's why i don't use bittrex any more. This whole verification and kyc thing is bullshit. This is crypto, it supposed to be decentralized, it supposed to be anonymous, this is something completely different.
Other exchanges have much higher limits even without verification.


Title: Re: Bittrex Verification Problem
Post by: nayak on December 03, 2017, 12:35:15 PM
Yesterday i had opened account with bittrex, Also i had add some bitcoin in bittrex account, than i try to verify my bittrex account but its fail, After i try to Upgrade Verification but they saying that,

We have failed to automatically process your documents due to your name from your basic application not matching what is found on your document. They will need to be manually reviewed. Please contact our support desk. Manual review typically takes 7 days but could be longer based on demand.

I had than add ticket on support desk with all details.. Is there any other methods to verify account, can my account will verify or not ? And how much time it will take ? looks like i stuck..

please guide..



Hi
Mine also facing verification pending, sent mail to company with all documents, any way to quicken this verification process???


Title: Re: Bittrex Verification Problem
Post by: SVK on December 03, 2017, 05:52:53 PM
Name mismatch = 2 weeks and still nothing.

English keyboard doesn't have symbols I need to type my name correctly (I'm missing a symbol above two letters otherwise all letters are exactly as my real name).
Something like Germans have two dots above the letter "o".

I have account with Bittrex for a long time and recently they downgraded my account to "new" so I can't withdraw at all not even 0.025BTC.



Title: Re: Bittrex Verification Problem
Post by: bittrextrouble on December 07, 2017, 09:30:44 AM
My Bittrex account withdrawal has been disabled!

I have submitted ticket to support but with no reply!

Bittrex Request Ticket: #548004

Please help!  #bittrex #bittrextrouble #bittrexexchange

Has anyone spoken to a lawyer or something?

Does anyone know where we can complain Bittrex LLC?

Anyone has contact for Bill Shihara, Richie Lai, Rami Kawach, and Ryan Hentz?


Title: Re: Bittrex Verification Problem
Post by: alyssa85 on December 07, 2017, 12:25:59 PM
My Bittrex account withdrawal has been disabled!

I have submitted ticket to support but with no reply!

Bittrex Request Ticket: #548004

Please help!  #bittrex #bittrextrouble #bittrexexchange

Has anyone spoken to a lawyer or something?

Does anyone know where we can complain Bittrex LLC?

Anyone has contact for Bill Shihara, Richie Lai, Rami Kawach, and Ryan Hentz?

Some people are talking about a class action suit against Bittrex. See the following thread:

https://bitcointalk.org/index.php?topic=2271749.0


Title: Re: Bittrex Verification Problem
Post by: Nazarov on December 07, 2017, 12:30:07 PM
I passed basic verification for more than six months ago and I have not encountered any problems with it


Title: Re: Bittrex Verification Problem
Post by: foreveradil on December 07, 2017, 02:09:41 PM
Respected Sir / Mam
I Mohammmed Adil Rehman Shamsi Have created in Account with you and deposited 267.526 ETC from my Bitfinex Account on 24th August 2017 .
I have been trying to verify my account but i am not able to verfiy it beacuse of Short Name i have entered in bitrex account i am sending u screen shot of my acitvities with bitrex it is showing it is been solved but nothing is happen yet i an getting a reply from bitrex that do not create the multiple tickets so you suggest me what should i do its from last 3 months my problem is unsloved.
Kindly see the attachment of the screen shots I am Also attaching my passport copy in indian identity card for my proof
A Wating for a earliest postive reply


Title: Re: Bittrex Verification Problem
Post by: GoLang on December 19, 2017, 10:21:42 AM
Hi guys !
Yes, bittrex exchange has a lot of verification issues. But you don't have to waste your time and wait for support for months, you can easily buy a full enhanced account, ready for trading and withdrawing. What's in complect: fresh bittrex account, registration info, registration email and mini-guide for advanced security included. Now you can easily trade any volumes safely and stay anonymous.
Price: 0.15 eth per account.
For quarantee purpose I will give one testing logon.

"What if a person will reach out to bittrex and say that it's their account and it was hacked ?"

First of all there is no chance that a person would reach out to support because they don't even know there is an account registered to their name.
Secondly, solely passport ID information isn't enough to recover an account, and there is no way that support can truly verify the identity of a user but to believe that they are the account holder as long as they provide proper information and act like it. For that reason, support may request such information like last IP-adresses used for logon, last opened/closed trading deals. Only buyer has all that info, so he will be presumed to be the legal owner of the account. This is why you can be assured that you will be able to keep the account to yourself only.

In order to buy account - send me message in telegram: @EnhancedVerification

why we must waste our money for this shitchanger (buying verif account) if we can go for free in another exchanger?
some people here facing this problem because they have coins to withdraw not to create new one.


Title: Re: Bittrex Verification Problem
Post by: Dioptaze on December 23, 2017, 04:19:09 PM
After two month they finally validate my enhanced verification  ;D ;D Just be patient.... i think we can trust in us they had several delays due to new subscribers...