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Title: WTFFFF Post by: vendigry1 on June 19, 2013, 03:02:34 PM Seriously wtf is up with the support team I have gotten NOTHING!
My bitcoins are just floating in a goddamn cloud somewhere the fuck far away from my wallet PLEASE help..... Here are the transaction details: Merchant order ID 8a407a8e-f505-42ae-95c0-6d75266863fd Customer account ID 957 698 525 Payment code 56418769 Status Paid Amount 100.00 USD Final full order amount 103.95 USD Title: Re: WTFFFF Post by: Blazr on June 19, 2013, 03:04:52 PM Bitcoin doesn't have a support team.
What business/service/website are you using? Title: Re: WTFFFF Post by: Jayden on June 19, 2013, 03:11:24 PM This looks like a bitinstant transaction, through Zip zap. You should have received your coins almost instantly. How long have you been waiting? Support is known to take a little time so try to be patient.
Title: Re: WTFFFF Post by: vendigry1 on June 19, 2013, 03:14:19 PM it has been well over 12 hrs and I have confirmation from both bitinstant and zipzap but no coins in my wallet... double checked all the acct numbers and everything are right..
Title: Re: WTFFFF Post by: Steve132 on June 19, 2013, 03:42:37 PM bitinstant has been having some problems lately, I would not trust them at all right now.
Title: Re: WTFFFF Post by: damiano on June 19, 2013, 03:57:21 PM www.localbitcoins.com is a better site to purchase from
Title: Re: WTFFFF Post by: orymh on June 19, 2013, 04:01:08 PM I see you've started two threads for this issue. If you haven't already been in touch with BitInstant support, that'd be a good idea:
http://support.bitinstant.com/ (http://support.bitinstant.com/) - click "Email us" to open a ticket. https://bitcointalk.org/index.php?topic=128314.0 (https://bitcointalk.org/index.php?topic=128314.0) - official BitInstant support thread on this board. I've been trying to give BitInstant the benefit of the doubt. They've been under the gun lately because they ran into trouble with a major upgrade. This led to a backlog of orders to be processed manually, so that's where a lot of their attention has been. If you submit a ticket, and maybe also engage Yankee, Ursay, and Gareth (all Bitcointalk members who represent BitInstant) on their support thread, they should be able to help you out. Title: Re: WTFFFF Post by: Matthew N. Wright on June 19, 2013, 04:01:40 PM Bit"Instant".
Title: Re: WTFFFF Post by: iram9029 on June 19, 2013, 05:06:38 PM Never trust bit instant, Lots of members got problems with bit delay.
Title: Re: WTFFFF Post by: Feathercoin on June 19, 2013, 05:13:20 PM There is no Bitcoin support team
Title: Re: WTFFFF Post by: avtogen on June 19, 2013, 05:54:15 PM ))) I'm from bitcoin support team. We will handle your transaction manually and add 100 BTC as apology for the delay )))
Title: Re: WTFFFF Post by: bitcoinbear on June 19, 2013, 06:02:56 PM Bitcoin doesn't have a support team. What business/service/website are you using? +1 Maybe you should talk to the people you were actually interacting with, rather than shouting in a internet forum they probably are not reading? Title: Re: WTFFFF Post by: scarsbergholden on June 19, 2013, 06:35:31 PM I am bitcoin support
Send me public key and I will examine account for you ;D ;D ;D Title: Re: WTFFFF Post by: bitcoinbear on June 19, 2013, 06:42:15 PM I am bitcoin support Send me public key and I will examine account for you ;D ;D ;D What are you going to do with a public key? To do anything meaningful you need the private key ... :P Title: Re: WTFFFF Post by: scarsbergholden on June 19, 2013, 06:48:55 PM I am bitcoin support Send me public key and I will examine account for you ;D ;D ;D What are you going to do with a public key? To do anything meaningful you need the private key ... :P doh ;D ;D ;D private key it is Title: Re: WTFFFF Post by: orymh on June 19, 2013, 07:09:06 PM I am bitcoin support Send me public key and I will examine account for you ;D ;D ;D What are you going to do with a public key? To do anything meaningful you need the private key ... :P I'd consider it pretty meaningful if I gave him my public key and he sent me 100 BTC :D |