Bitcoin Forum

Economy => Exchanges => Topic started by: just21 on November 10, 2017, 11:32:34 AM



Title: Bitstamp no withdrawel
Post by: just21 on November 10, 2017, 11:32:34 AM
I sent my bitcoin to my bitstamp account to participate in the fork. Now that the fork has been cancelled I cannot withdraw my bitcoin. I have raised a ticket. What is up with the bitstamp exchange?


Title: Re: Bitstamp no withdrawel
Post by: Bitstamp-Domen on November 13, 2017, 08:41:39 AM
I sent my bitcoin to my bitstamp account to participate in the fork. Now that the fork has been cancelled I cannot withdraw my bitcoin. I have raised a ticket. What is up with the bitstamp exchange?

Hi, if you wish you may send me your ticket number and we shall look into it.


Title: Re: Bitstamp no withdrawel
Post by: tapuzswitch on January 15, 2018, 10:44:05 AM
Hi,

I came across a forum post where you wrote that you could help solve long support times @ bitstamp.


Ticket nr: 351350

I sent money from a joint bank account (me and my wife) 12 days ago. I did not know this could be an issue. They requested a bank statement which I sent 10 days ago. I have not heard from them since.

Thank you ever so much in advance !!

Thierry