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Title: Bitinstant Post by: azucker10 on June 23, 2013, 04:14:54 PM Hey new here but I have done Bitinstant transactions before and haven't had this issue before. This is the log from bitinstant and i dont know why it failed.
Transaction 1cd23faf-14b0-4d2b-b992-98119f804ef0 Local Cash Deposit (700k Locations) $115.21 Event Log Date Event Type Event ID 06/23/13 12:01 New Order 09cc7ca6-fb52-4598-a1cf-29fbdb87e3dc 06/23/13 12:01 Coinapult error 39a8a79b-c8fe-437d-9760-5f7d6d0a98d4 Here is the email I was sent "Thank you for using BitInstant! This email is to notify you that while we received your payment successfully, we have encountered an error while trying to process your transaction at Jun 23 2013 15:30:26, meaning your order has currently failed. Transaction ID: 1cd23faf-14b0-4d2b-b992-98119f804ef0 If you contact support about this transaction, please reference this number so we can help you more quickly. Your payment of 115.21, has NOT yet been transferred to bitcoinemail. Our customer support agents have been informed of this problem and are currently investigating the problem. An agent will be in touch with you shortly regarding your account and what the next steps are. Until we understand what the issue with your transaction is, we suggest that you avoid creating further orders at BitInstant.com (in case you have entered account numbers incorrectly). Again, we have automatically created a support ticket about this issue and you do not need to create one manually. We will contact you shortly to help resolve your issue. Thank you for your patience, The Bitinstant Team" I also have a ton of pending transactions that I am trying to get rid of. I never made a slip for them and I don't need them. Title: Re: Bitinstant Post by: azucker10 on June 23, 2013, 06:06:29 PM THE PROBLEM IS FIXED AND I HAVE TO SAY BITINSTANT HELPED ME QUICKLY AND WITH EASE. I WILL BE BACKTO USE IT AGAIN
Title: Re: Bitinstant Post by: thekillerofevil on June 23, 2013, 06:07:48 PM Good to know. I plan on using them in the future, as I tried Giftcoins but they are not worth the hastle.
Title: Re: Bitinstant Post by: mprep on June 23, 2013, 06:38:45 PM They don't seem like a service I'd need but I'm happy for you that your problem was fixed quickly.
Title: Re: Bitinstant Post by: WillyBTC on June 23, 2013, 06:54:38 PM THE PROBLEM IS FIXED AND I HAVE TO SAY BITINSTANT HELPED ME QUICKLY AND WITH EASE. I WILL BE BACKTO USE IT AGAIN I have to say, I am blown away by this. Good stuff, I guess. |