Bitcoin Forum

Economy => Service Discussion => Topic started by: andrehorta on June 25, 2013, 02:09:44 AM



Title: blockchain two factor authentication lost!
Post by: andrehorta on June 25, 2013, 02:09:44 AM
Dears

I have some btc at blockchain wallet, i activated two factor authentication with my e-mail, but now i lost the access with this e-mail. I send a message to support, and create a request at support: "Two Factor Authentication Reset Requests". I create a 5 days ago, and blockchain not contacted me.

What I can do? I have the password o open the wallet and the password to send btc. But i lost the access to the e-mail used at two factor authentication.

Blockchain, please, help me! I need my bitcoins!


Title: Re: blockchain two factor authentication lost!
Post by: andrehorta on June 26, 2013, 05:04:15 PM
nothing?


Title: Re: blockchain two factor authentication lost!
Post by: tom1 on June 26, 2013, 08:28:45 PM
I had a similar problem a few weeks ago, Ben is always very busy.
Have you tried to contact him by private message?


Title: Re: blockchain two factor authentication lost!
Post by: Remember remember the 5th of November on June 27, 2013, 08:03:04 PM
Dears

I have some btc at blockchain.INFO wallet, i activated two factor authentication with my e-mail, but now i lost the access with this e-mail. I send a message to support, and create a request at support: "Two Factor Authentication Reset Requests". I create a 5 days ago, and blockchain not contacted me.

What I can do? I have the password o open the wallet and the password to send btc. But i lost the access to the e-mail used at two factor authentication.

Blockchain, please, help me! I need my bitcoins!
Please do not forget the .INFO on the blockchain.info domain. As it was said before, the blockchain is what makes Bitcoin work, blockchain.info is a web wallet.