Bitcoin Forum

Alternate cryptocurrencies => Service Discussion (Altcoins) => Topic started by: Cartessa on November 23, 2017, 02:57:47 PM



Title: BTG Nano S
Post by: Cartessa on November 23, 2017, 02:57:47 PM
so i downloaded and installed the BTG extensions for my Nano S, clicked on the BTG Split tool, choose Legacy (that where i held my BTC) and it says it is syncing for about a minute and then no BTG shows up in the wallet. All of the software is up to date as per the instructions.
What am I missing or doing wrong??? Any input appreciated!


Title: Re: BTG Nano S
Post by: bob123 on November 23, 2017, 03:30:39 PM
so i downloaded and installed the BTG extensions for my Nano S, clicked on the BTG Split tool, choose Legacy (that where i held my BTC) and it says it is syncing for about a minute and then no BTG shows up in the wallet. All of the software is up to date as per the instructions.
What am I missing or doing wrong??? Any input appreciated!

First: This is the wrong section of the forum. This should be posted into Alternative Clients.

No regarding your problem:
I do have the exact same problem. I have my coins stored on legacy addresses, but when im trying to split the BTG with the in-build BTG splitting tool, it just shows zero balance.
I already tried a few things, but you may also try them.. they may work for you.

1) Reinstall BTC and BTG App on your Ledger
2) Reinstall BTC Wallet Chrome extension
3) Reinstall Ledger Manager Chrome extension
4) Make sure everything is up-to-date:
  • Ledger Wallet Chrome app: V1.9.10
  • Nano S firmware v1.3.1

If all of that above didn't do the trick for you and it still shows zero balance when you click on the BTG splitting tool.. then your in the same situation as me.
I already contacted the ledger support.. lets see what they will awnser.. I will definetly reply here as soon they reply to my support ticket.


Title: Re: BTG Nano S
Post by: Cartessa on November 23, 2017, 05:06:21 PM
Sorry about this being in the section, i saw a few similar in here.......thanks!
i did actually uninstall and reinstall like you did and NOTHING. I look forward to seeing what Ledger says to you.  Thanks Again