Bitcoin Forum

Economy => Marketplace => Topic started by: shamen on June 30, 2011, 01:41:02 PM



Title: privacyshark
Post by: shamen on June 30, 2011, 01:41:02 PM
Does anyone know how to get hold of privacy shark?

I bought and paid for a domain over 48 hours ago and haven’t had so much as an email from them. I tried their email support and got nothing back (except their anti spam countermeasure and confirmation that I had passed anti spam). The domain is still isted as available at internic. :(



Title: Re: privacyshark
Post by: Skeenz on June 30, 2011, 04:21:55 PM
Most of the bitcoin-related sites/shops are one-man operations.
As such, delays are to be expected.

I am not defending privacyshark, nor the lack of communication.

Since I haven't seen any complaints, I can only assume that the site owner is simply temporarily 'afk'.


Title: Re: privacyshark
Post by: done on June 30, 2011, 08:41:58 PM
When we needed help with a ip update a week ago the customer service was quick and perfect. We need another update now and they have not responded (it's been a couple days)  so hopefully they will get back to us soon enough.


Title: Re: privacyshark
Post by: done on July 05, 2011, 11:06:54 PM
Privacy Shark made the I.P. changes we needed today. We fully recommend this company.


Title: Re: privacyshark
Post by: maureen on July 19, 2011, 12:25:05 AM
Has Privacy Shark gone AWOL? They took my coins and registered the domain but now haven't responded to requests (IP update) for about 10 days. Do I need a special handshake to get through?


Title: Re: privacyshark
Post by: WiseOldOwl on July 19, 2011, 12:32:50 AM
It looks like this isn't abnormal for them. If they don't respond within a few days (14 days total) I would start to pursue other avenues. But it seems like they get stuff done it just takes a little longer.


Title: Re: privacyshark
Post by: maureen on July 19, 2011, 06:03:41 AM
Has Privacy Shark gone AWOL? They took my coins and registered the domain but now haven't responded to requests (IP update) for about 10 days. Do I need a special handshake to get through?

My request got processed just now. Seems they were having some technical difficulties that are now resolved.


Title: Re: privacyshark
Post by: shamen on July 19, 2011, 12:28:34 PM
mine was done last week too
thanks!


Title: Re: privacyshark
Post by: BitcoinStars.com on August 02, 2011, 08:57:29 PM
We need a namesever change. No answer from Privacy Shark in a week. Their site is still connected to mybitcoin for payment processing.


Title: Re: privacyshark
Post by: Lorna Morgan on August 02, 2011, 09:25:53 PM
Privacy shark shares company address with MyBitCoin.

I'd say there was a good chance they are the same company/owner.


Title: Re: privacyshark
Post by: BitcoinStars.com on August 03, 2011, 11:36:07 PM
Privacy shark shares company address with MyBitCoin.

I'd say there was a good chance they are the same company/owner.

We gave up on shark and switched to bitcoinstars.com