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Title: Coinapult Lost my Bitcoins [RESOLVED ] Post by: Dus on July 08, 2013, 12:51:44 AM On Tuesday, July 2nd 2013. At approximately 11:00AM est.
Bitcoins were purchased through BitInstant via cash deposit to email. Upon receiving the ZipZap confirmation and Transaction ID: 9eb8ea43-d905-4384-91bc-e3a25b9c6b6e, the usual Coinapult email with link was also received. Then clicking the link and proceeding to send the coins directly to a bitcoin address. FUNDS SENT* message But the coins were never received on the other end. Checking Blockchain showed no record of funds being sent. After waiting over 48 hours, support via Coinapult form was filed. After another 12 hours later and BitInstant support was contacted. Received a reply from BitInstant 24 hours later asking for my transaction ID, which was given promptly. Still waiting for further reply and this was over 48 hours since last response. If anyone has any comments, support, or resolutions, please feel free to post. -dus Title: Re: Coinapult Lost my Bitcoins Post by: Coinapult on July 09, 2013, 02:57:29 AM Coinapult is working with our partner BitInstant to take care of this issue asap.
Title: Re: Coinapult Lost my Bitcoins Post by: Dus on July 09, 2013, 12:03:42 PM I appreciate the response as this is this first I've heard from Coinapult. Any idea when it may be resolved? Going on a week with coins still MIA.
Thanks Dus Title: Re: Coinapult Lost my Bitcoins Post by: Dus on July 09, 2013, 12:17:09 PM Checked my email and received a refund at about 1AM est. last night.
I received the same amount of bitcoins I initially purchased a week prior but due to the drop in price over last week and weekend It was more than $20 less than I paid. If this could be corrected as well it would be greatly appreciated. Thanks |