Bitcoin Forum

Economy => Exchanges => Topic started by: yasmikash on December 05, 2017, 09:38:17 AM



Title: CEX.IO - Poor Customer Support Service
Post by: yasmikash on December 05, 2017, 09:38:17 AM
Have anyone else experienced CEX.IO's customer support service? Because, I recently submitted three tickets and they replied me with the same solution to the three tickets like a bot. I'm very disappointed on their poor service  :-[


Title: Re: CEX.IO - Poor Customer Support Service
Post by: CEX on December 08, 2017, 09:38:48 AM
Have anyone else experienced CEX.IO's customer support service? Because, I recently submitted three tickets and they replied me with the same solution to the three tickets like a bot. I'm very disappointed on their poor service  :-[

hello, we are really about your experience, do you have any specific issue, maybe we can help?


Title: Re: CEX.IO - Poor Customer Support Service
Post by: xtyling on December 08, 2017, 09:46:51 AM
I have a pending card since yesterday! That is almost 24hr and yet it has not been verified. Come on CEX a verification of a card takes that much time ?

Ticket: 428985