Bitcoin Forum

Other => Beginners & Help => Topic started by: Chromas on July 08, 2013, 08:17:24 PM



Title: btcQuick membership validation
Post by: Chromas on July 08, 2013, 08:17:24 PM
Hi
I ordered a membership from btcQuick on 7-4-13. I got an email a couple hours later asking for more information which I provided later that night. Since then I have not heard anything from them. I have submitted a help ticket on their website and emailed their customer service. They have a support thread on this forum which is monitored by their team regularly but because I'm a newbie I can't actually post there. Has anyone had this problem and found a solution?

Thanks


Title: Re: btcQuick membership validation
Post by: noodlehead on July 08, 2013, 09:15:53 PM
I would call them up. There is one guy who is the owner that always answers the phone. I have bought a couple times from them and both no problems.


Title: Re: btcQuick membership validation
Post by: 33Warlord on July 09, 2013, 01:50:36 AM
I agree with the other poster that you should just call them, as they were very responsive and helpful when I signed up. 

I'm on my third transaction now, and have had no problems.