Bitcoin Forum

Basic Information
  NO PUBLIC RECORD MATCH

Enhanced
 Your verification information is currently being processed
Please wait while your information is being verified. Sorry for the inconvenience.

60 BTC cannot withdraw

 >:( >:( >:(

Wow 60 BTC, youre a million dollars man  ;D
Please check your identity, and check your selfie photo
I only 1 day to confirm Enhanced user at bittrex

Today in the media I read about similar problems for many others, also blocked the output of the cryptocurrency and require verification but it can not be passed - gives an error

You managed to confirm your identity in one day?
Was it recently?

My friend has been waiting for more than a week now. They hasn't confirmed him yet :(

well... i have sended them a picture and after a shitload of time they still did not tier me up because the pic was unclear.

 It's been 5 days.They hasn't confirmed me yet. :(
yesterday ,after I loged in bittrex， a message pop out of  page，said don't worry.contact us.
then I went to Bittrex Support,submitted a request,Until now, there has been no result.

Same here waiting for support answer is 16 days for now. Poloniex record on the time spent on the response of technical support has not yet been beaten, but this whole situation is not very pleasant. Honestly, I got stuck in less than half of one bitcoin, but it's still money.

Umm no, maybe a month ago
i dont need Enhanced, but bittrex recommendation to me to verify account and can widthrawal BTC100
i hope your problem shortly cleared by bittrex team

What public records they could possibly try to match though?

i wait now 23 days got no suport answer and my wd limit is 0.0

for me the 14  btc on bitrex are only playmoney and seen as lost....

guys，Things don't look good！！It seems that a lot of people’s funds stuck in Bittrex！ >:(
just go to see Bittrex's twitter

It's data gathering.
https://cointelegraph.com/news/bittrex-leaks-user-passports-in-support-emails-says-russian-telegram-channel

As soon as I saw the personal data they wanted, just to withdraw a small amount of crypto, I knew there was something wrong.

I don't know where did they look into our information in their public records but i guess they looking it at the credit reporting industry.

I did enhanced Bittrex verification at the height of all the complaints about Poloniex whenever that was a few months back. The application was ignored for a few days. I nudged them via support and it was done in 24 hours. I'm pretty sure they're less busy now than back then.

Are you serious? That's nearly a million dollars in current prices and if you can't withdraw that much money from your exchange account it really must be freaking you out right now.

I had the same issue with the basic verification with the no public records match thing, and i haven't bothered to actually follow up with the enhanced verification because honestly i didn't think it was worth the hassle for the $10 or so worth of alts in my account.

I don't know how long it's going to take but it's definitely not supposed to take more than a week. Contact their support or reach out on twitter/slack, dunno if they gonna respond though.

This is one of the reasons why I don't want to give my personal information through any exchange because we do not know if our information is safe but on this article if this is true, it is not safe to give our scanned Id and information to this sites. This will be used by others to make transaction using your identity which will bring danger to you.

I've been waiting for over a week now to get my account verified on Bittrex after the basic verification failed. Is there a way to fast track this? I'm not tired of waiting. I just want to know if I can relax and wait while they verify my account from their end.

I am waiting 5 days now. Now realized I maybe made a mistake.

https://support.bittrex.com/hc/en-us/articles/115005329167-Creating-a-Bittrex-Account-and-Performing-Verification

Here it says: "You will need to fill out all fields, Please make sure the name fields and birth date match your government issued ID exactly.  Please also use LATIN CHARACTERS ONLY.  Using characters other then Latin will result in a failed verification"

My exact address dont have only latin letters.   But I had to put address at basic Information.




I just noticed Poloniex requires that you hold in your hand paper with current date. like this:  https://poloniex.freshdesk.com/support/solutions/articles/1000250167-what-is-an-identity-id-verification-photo-

Did you guys used this? Should we? 

I had been advanced verified this morning so took me like 5 days. I still wait for it on Poloniex.