Bitcoin Forum

Economy => Exchanges => Topic started by: M7491 on December 13, 2017, 09:49:08 PM



Title: Problems with GDAX? (help!)
Post by: M7491 on December 13, 2017, 09:49:08 PM
Is anyone else having trouble getting access to GDAX>  I cannot get past the address screen without it telling me that my "data could not be verified from public records.  Provide different data." 

The data I consistently give IS valid because it's been the same for almost 40 years and it's all on my state issued driver's license.

Any clues, solutions?

Thanks to all who respond.


Title: Re: Problems with GDAX? (help!)
Post by: jhenfelipe on December 13, 2017, 11:48:46 PM
I think you will not be able to trade on GDAX because of that address verification problem. Please visit this LINK (https://support.gdax.com/customer/en/portal/articles/2437862-identity-verification-for-gdax-registration) to check the full list of several reasons why the identity verification process may fail (lower part of the page).

Quoted the last part which I think related to your case:
Quote
We also may not have enough information on record to sufficiently verify your identity at this time. This unfortunately affects our younger customers more often.

There are different requirements in some countries listed in the link above as well.