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Title: Help! Is CEX a scam???? Post by: ronniese@gmail.com on December 14, 2017, 04:01:54 AM Hey guys
Please help. I deposited bitcoin from my wallet into my CEX account and nothing has come through. I've tried making contact with them but I'm not getting any response. I'm starting to get a little worried that they're a scam and I'm never going to see my money again. Any advice on what to do? Cheers Title: Re: Help! Is CEX a scam???? Post by: cpfreeplz on December 14, 2017, 04:08:46 AM Rofl. Your money is missing for a bit so they're a scam? Wow you really didn't do your research before doing anything in the crypto world did you? Is the transaction confirmed? Did it meet their minimum deposit?
I'm sure there's a reasonable explanation. Wait for their support. Title: Re: Help! Is CEX a scam???? Post by: ronniese@gmail.com on December 15, 2017, 12:10:26 AM Money has been missing for a few days with no response. I've seen plenty of other posts with similar issues and no one else is getting a response from them either so naturally they seem pretty sketchy. No transaction wasn't confirmed by CEX but is out of my wallet.
Title: Re: Help! Is CEX a scam???? Post by: Rotweiler on December 15, 2017, 08:23:48 AM Rofl. Your money is missing for a bit so they're a scam? Wow you really didn't do your research before doing anything in the crypto world did you? Is the transaction confirmed? Did it meet their minimum deposit? I'm sure there's a reasonable explanation. Wait for their support. I suggest you rather read the said exchange's topics and user comments before blaming people just because they don't possess your shitty post count. Title: Re: Help! Is CEX a scam???? Post by: magneto on December 15, 2017, 09:16:06 AM Hey guys Please help. I deposited bitcoin from my wallet into my CEX account and nothing has come through. I've tried making contact with them but I'm not getting any response. I'm starting to get a little worried that they're a scam and I'm never going to see my money again. Any advice on what to do? Cheers First, check if you're just freaking out for no reason because your transaction was sent to a wrong address, wasn't sent at all, or isn't confirmed yet. This happens a lot to people who see their deposit missing, and i've definitely seen this myself as well. Secondly, if you're sure 100% that the transaction is legit, then you should proceed to contact their support. Cex.io lately has been getting lots of complaints and honestly you should have researched before you used their services. Otherwise, you're shooting yourself in the foot with your lack of knowledge before you actually use them. Title: Re: Help! Is CEX a scam???? Post by: CEX on December 15, 2017, 12:43:48 PM Kindly provide us with your user ID or ticket number so that we were able to speed up the solution.
Title: Re: Help! Is CEX a scam???? Post by: ronniese@gmail.com on December 18, 2017, 12:22:40 AM Hey there
Ticket: 470209 User ID: up11791845 Thanks! Title: Re: Help! Is CEX a scam???? Post by: ronniese@gmail.com on December 19, 2017, 12:24:38 AM Kindly provide us with your user ID or ticket number so that we were able to speed up the solution. Hey there Ticket: 470209 User ID: up11791845 Thanks! Title: Re: Help! Is CEX a scam???? Post by: theblueicy on December 19, 2017, 03:20:34 AM I have same problem ,around 0.5 BTC deposit and been 24 hours still pending in CEX.IO , more then 30 confirmation already
userid up107881762 Title: Re: Help! Is CEX a scam???? Post by: CEX on December 19, 2017, 10:55:11 AM Hey there Ticket: 470209 User ID: up11791845 Thanks! It seems like you have sent your BTC to the wrong address. Kindly check the reply in the ticket #523854. |