Bitcoin Forum

Freewallet (https://freewallet.org), a mobile-first cryptowallet developer, has presented a full-scale Multi Wallet version for desktop. This significant release tops off 2017 run by the company that has accomplished 8 new currencies this year including such ambitious projects as the world-first Bitcoin Cash and Bitcoin Gold wallet.


In less than 2 years, Freewallet (https://freewallet.org) team have released more than 20 dedicated apps for popular cryptocurrencies and tokens. Shortly after the release of the mobile Multi Wallet for Android (https://play.google.com/store/apps/details?id=mw.org.freewallet.app) and iOS (https://itunes.apple.com/ru/app/multiwallet-by-freewallet/id1274003898?mt=8) the team started receiving plenty of requests to proceed with further development of a service for storing, managing and exchanging various coins in one place.

"We were initially planning to deliver solutions for each coin and its corresponding network individually," Alvin Hagg, Freewallet (https://freewallet.org) co-founder, recounts. "That seemed logical at that time because there was a community with unique goals and needs behind each coin. However, we soon discovered that a vast group of people didn't limit their portfolios to a single cryptocurrency and were inspired by the blockchain technology in general. That was exactly why we decided to bring the Multi Wallet to a whole new level."


After months in beta and extensive testing, the web-based Multi Wallet (https://app.freewallet.org) is currently available in full on Freewallet's website (https://freewallet.org). After logging in with the preferred authorization method (e-mail, Facebook, Google+ or mobile number) users have access to a variety of features including the signature one: free instant transactions of the same coin among Freewallet (https://freewallet.org) users. This option comes especially handy these days when even major networks (such as Bitcoin) are massively overloaded, resulting in delays in transactions and spiralling fees. Being able to move coins instantly and at zero charges is crucial for our customers, and Freewallet is proud to offer an optimum solution to them.

Other unique options presented both in Multi Wallet and other Freewallet (https://freewallet.org) apps feature fast and simple integrated cross-currency exchanges and a multilayer asset protection system with customizable email confirmations, the PIN code and 2-factor authentication.

The Multi Wallet for the web would be a great choice not only for multi-asset holders looking for extended mobility but also for Freewallet (https://freewallet.org) users with Apple devices in particular. Most coins and practically all tokens used to be available in the Android app only due to the lack of Apple's support for them. However, with the new Multi Wallet, it's now possible to view and manage the uncapped selection of crypto assets that Freewallet (https://freewallet.org) offers.

To get started, visit app.freewallet.org (https://app.freewallet.org). Please feel free to get back to us with any questions or comments!

Ne telecharger surtout pas cette aplication au debut tous ce passe bien jusqua ce quil en decide autrement dans mon cas plusieur transfert ou echange qui ce sont bien passer jusqua arriver a 1 echange ethereum en eos qui dans le papier c passer comme il ce devais me dans le freewallet eoa toujours rien cela fe 1 semaine jai contacter l'assistance qui ma dit de patienter et quil aver un probleme avec eos maintenant eos na plus de probleme mais je nest toujours rien dans le portefeuille jais montrer le tx hash tous ce quil vouler et maintenant plus de reponse donc ne fous faite surtout mais surtout pas avoir

how to output tokens that are under the erc 20 but are not added to your wallet? How to get a private key from the ETH purse? :( :(

Babar07, apologies for the inconvenience! Could you please provide us with your user id so that we were able to prioritize the processing of your support request? The user id can be found in the Settings section of the app; it's an internal id we use, so listing it in public won't jeopardize your wallet security, neither it can grant the access to your wallet balance. Thanks in advance, looking forward to your reply!

pool77520, Freewallet supports all currently traded ERC20 tokens; you can view the list of the most popular ones here (https://freewallet.org/support/knowledgebase/tokens/). If your token isn’t listed with us, however, it’s present on exchanges, please contact our support (https://freewallet.org/support/contact/) to get it added.

The option to import/export your private keys is currently available on the BTC wallet; we're planning to extend it to altcoins in the future.

drowt, apologies for the inconvenience! Our ZEC wallet is currently undergoing maintenance, so some operations might be temporary unavailable. We'll make sure to let our users know when the maintenance is over!

Disgusting App!
If you want to Loose all your Cryptoasset, then Download and use this app , Which is crafted by asshole Alvin Hagg and bitch Hanna Hag!

@freewallet, Refund my fuckin money else more of these to come,



https://www.reddit.com/r/litecoin/comments/7zt2ew/freewalletorg_stolen_my_ltc_biggest_scammers_rip/


more scam reports :
https://www.reddit.com/r/CryptoCurrency/comments/7mqsep/so_freewallet_is_a_100_scam_and_here_is_the_proof/

https://www.reddit.com/r/Bitcoin/comments/7m01j0/freewallet_just_stole_all_of_my_money_and_access/

https://www.reddit.com/r/btc/comments/7hihz8/is_this_a_freewallet_scam_stuck_transaction_for/

https://www.reddit.com/r/Monero/comments/76dvfl/freewalletorg_scam/

https://bitcointalk.org/index.php?topic=2619480.0

should i post more of your shits ?

None of the links you posted has any proof of scam accusations; moreover, if you actually read them, you will discover that we help resolve the issues our users had.

yeah you refunded people with readdit posts , coz they need 30karma to submit topic

but there are many people in facebook group who never got there refunds, in next post i will post the link and link them here aswell

https://www.facebook.com/groups/2011694872403589/

&


https://www.facebook.com/groups/912870375557854/

scroll and see yourself :)

You are absolutely right.

Please check out many more threads. I also created another thread here regarding STEEM coin.

PLEASE NEWCOMERS DO RESEARCH BEFORE USING WALLET AND NOT LIKE ME.

https://bitcointalk.org/index.php?topic=2916315

Good luck to you all,

People are very eager to call any service a scam if they aren't happy. The fact that the issue isn't with the service, but rather with they way it's used doesn't help: there's no reasoning with emotions. That's the reason why negativity is always louder.

You did notice the FB groups, however, the majority of the people who posted their complaints there either requested refunds of their exchanges (which isn't a Freewallet service, by the way: all exchanges are powered by Changelly.com) or sent unsupported tokens to our wallet. You probably don't know that we helped the majority of them as well. In fact, they have submitted support requests before posting their complaints, and their issues were resolved within the time frame we specified.

can you tell me , why the fuck your still supporting changelly.com ?
& if this is not your motherfuckin service then why the fuck you still have it inside your app ? and why the fuck you are forcing people to loose there funds?

and you guys refunded my LTC to BTC wallet , & now you want me to wait fuckin 90days to get back my funds,
when i lost my funds those LTC are worth a good price and now no vaule,,


you and changelly together stealing funds from peoples and acting like you didnt :D

Simple Logic : Steal user funds when they have value and Credit them back when they have less value :D (Great Job)

This is taken from your website,


What gives you the right to block users if you're only a wallet provider ?

As a wallet service provider, it's our mission to ensure the security of users' assets. Blocking accounts in case of suspicious activity is temporary; as soon as users pass the user verification procedure and we make sure it's the account owners who performed the operations in question on their accounts, they are unblocked. It's a standard procedure, and many Freewallet users have already passed it.

You are one of a kind crypto wallet.  What other crypto wallet blocks user funds ? 

If you're operating under KYC/AML laws then you MUST ask all users to provide IDs BEFORE they can use a wallet and deposit funds, don't you?

If you're not an exchange, why do you need KYC/AML clearance ?

Who exactly asks for your KYC/AML compliance ? 

So... this is the first time i'm taking time out to read a thread about freewallet. I had no choice since I'm mining with minergate and any amount under a certain amount of bitcoin I have to transfer to freewallet... no choice in the matter.

So far, I'm getting that sickening feeling of being scammed right now. I sent in a support ticket for the issue I have right now. I sent funds to the freewallet account from another eth wallet.

I did an exchange and for some reason it failed on the app.
On the app it shows that the amount will reflect as if nothing changed.
by some stroke of luck, It did change. I have no eth left in the wallet.
I checked the transaction Id on etherscan and it shows that it succeeded.

I don't want to blame the app, in fact I don't care about the app.  In the end, I felt like I've been screwed over. It's not a lot of money but I have more to transfer and now I know not to use freewallet if I am to depend on the blockchain to work for me.

I hate the fact that companies and smaller ICO's are promising the world. They get their cut, thats not an issue but if it doesn't work as expected... thats a huge redflag, not just for me but the community freewallet has built up.

The reputation is as stake now, most people have found all the negative reviews. One quick google search and tons of incidences similar or worse than my case.

You guys need proof, just ask. I have snaps as it stands, its 4 days and 5 hours since I made the transaction and nothing is sorted yet.
Obviously I would like to know what the explanation for this is. Yes I sent a ticket, but how do I have access to the logs of that ticket?

PS:
Yes this is my first post and I am a lurker. Don't let that influence judgement. I feel like a used under valued customer, that is what it boils down to.
Business is simple. Give value (renumeration) for value (solution) to the customer.

ryudswift, what's your support ticket number?

Better try to find wallets that lets you in possession of your private keys. If possible find open source one as there is small variety of wallets for different kind of coins but it still exist. Freewallet might be web based wallet but the fact that they are acting as a middleman in the process puts you vulnerable. I am not saying if they are bad company as I haven't had experience with them but there are a lot of bad reviews about them. Better try to find reviews before using any app/service within crypto. Hopefully their support will get things sorted, but try to use wallets where you have your private keys, not others.

I finally took time out to look for the support ticket number last night since I have no choice to use the wallet for the time being (mining payment system and all)
Here is the link I replied to. Has the Support ticket number and the extra little bit of info of when the ticket was taken out.
https://www.reddit.com/r/FreeWallet/comments/8l0dm6/freewallet_problems/

Also the Idea of support was supposed to be resolved or some sort of response but still no response nor update. Obviously I'm starting to get annoyed now.
I am the most chilled person when it comes to money.

ryudswift, kindly contact the support rep assigned to your ticket by email. Thanks in advance!

I have created thread on forum devoted to the similar problems connected with FreeWallet.org : https://bitcointalk.org/index.php?topic=4442815.0

Wellcome to discussion .

Let me tell you my story about freewallet.org

I have deposited 500'000 DGB 11th of January to exchnage it to BTC. That was my critical mistake to use this service.
The exchange operation was failed, and support told me that there was transaction errors and my funds are refunded to my account.
I've tried to withdraw all my DGB from freewallet.org to my cold wallet. And since 11th of January I can not process any operation, there is only failed status on each with such error: Error in transaction fields.

Support team are just talking about giving them more time to help me, but do nothing.

Here is my deposit: https://digiexplorer.info/tx/0b087baf6f474cc1ef1bb81f89656c56b1520a0a8e4841c52d9aa08f6cb27345 (https://digiexplorer.info/tx/0b087baf6f474cc1ef1bb81f89656c56b1520a0a8e4841c52d9aa08f6cb27345)
Here is my wallet scrrenshot with blocked transactions: https://i.postimg.cc/HLP6Zk45/Wallet.png (https://i.postimg.cc/HLP6Zk45/Wallet.png)

Don't use this wallet, guys. They are scammers!

Hi Sam,

For the information of all those forum visitors who can read this,

Let me refer to your comment about the successful resolution of your issue in another thread: https://bitcointalk.org/index.php?topic=4442815.msg49298789#msg49298789

I cant withdraw my funds as well, keep listening Freewallet bullshit that I need to pass verification and explain them the origin of my funds. Who the fuck are you to ask the origin of my funds. However I've provided all necessary information and  they still didn't complete my verification. Avoid Freewallet if you want to keep your funds safe, this is not a wallet, its a scammer service

Hi! We understand the inconvenience to have to go through the verification procedure. However, this is a necessary step for regaining access to the operations on your account. This is not a procedure that every user has to go through, only when there is suspicious activity detected. If you already provided all the requested information, our technical engineers will look into it and get back to you shortly.

If you could please share your support ticket number with me, that would be great! I will see into it personally.

Thanks a lot!

I'll pm you my ID to speed up my issue. What I cant understand that you ask to show Binance registered email address where my funds come from. it looks like you are collecting emails to still funds. Do you know that this is against Binance security policy and they may even block your account if Binance finds out that user disclose registered email to third party. I'll inform Binance that Freewallet is asking customers to share such information

I've PMed you my ID, lets see what you can do, all necessary information has already been provided long time ago and every time I receive a reply from you that our technical department will revise it in the nearest time. I believe that you even don't have any technical department, just a few scammers fucking all around and find excuse to keep users funds and collect their personal information from other exchanges.

Please rest assured that we are doing everything possible to process your case as fast as possible, and we appreciate your cooperation a lot. The information you provide is absolutely safe with us and is needed solely for the verification purposes.

Thanks, waiting

Still no progress, you keep holding my funds

finally i can commit that freewallet is pure scam, please avoid to use it, they will steal your funds. im gonna start a public suit case against them, will keep you posted regarding my progress. please pm if you want to joint me. these scammers stoled 20K of USDT from my account, fuck you freewallt

Hi, thanks for sending us your support ticket number.
You can always check your account balance to make sure your funds are on it. Until you see them reflected, they haven't been moved or used in inappropriate ways for illicit actions.

Our agents will get back to you shortly.

no one replies to me from yesterday, already sent several emails

Hello,
Please accept our apologies for minor delays: we have our best agents working on your case. Additional time may be needed to review your documents.

At the same time, let me make a point that all your letters have been addressed; I am sorry that the last few queries have remained unresponded. We've answered them as well.

Thank you for complying with our verification procedure and your cooperation.

Just got an email from your team that they need more time to review provided information. Another bullshit, how long are you gonna hold my funds? Everything was provided long time ago, just give me my money back, scammers

Hi


We've also specified the approximate time range in our email. Thank you.

 


Hello,

You can resume all operations on your account now. Thank you for your cooperation.

Finally i've passed verification and could withdraw my funds. Issue is solved

this app and site is scame totaly they told me there is problem in transection of eth from 4 days then they tooke my 0.07 eth and now its desapear of my wallet. the issu is runing fro last 10 days and they dont want to fix it. i recomend to yours that stay away of this wallet and use another legit wallet. the face of these guys is here. http://prntscr.com/mxrh5p

they give me a number of suport ticket its been old and now they are not even able to run me with my funds the ticket is:150928

Hi Getbet,

As we go through the final stage of resolving the issue we’ve experienced, you might see 0 balance in your account temporarily. Don’t worry, the balance is safe and will be reflected shortly.

Thank you for your patience.

From last 8 days i m nearing this that you wl  shortly sol it shortly sol it but no idea why its so

I am sorry for delays in processing this request. Due to the increased number of support tickets we are receiving these days, such delays are possible.

u r scammers

We apologize for the inconvenience caused. We guarantee that your assets are absolutely safe with us and there's nothing to worry about: we'll get the issue resolved in the nearest future.

Hi getbet,

here is an update for you. The transfer was made to your account associated with the email address i*********91@gmail.com. Kindly check.

I guess some people visit this thread hoping to find the reports of Freewallet users. You can find some more there. (https://cryptogeek.info/wallets/freewallet-review) Moreover, for those who already have own experience of using this wallet, I think it would be a good idea to add some reviews there.