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Title: S.O.S HELP available margin, or Equity trading Post by: cchrisking on December 15, 2017, 03:39:27 PM hi everybody i hope you all are going well, i'm not trader i just use to buy hold and sell when i feel i have profit of 30€ or less, anayway i was doing that on kraken but their platform is real shit so many problem, so i was looking for another platform i wanted to go for Gdax or Bitfinex but i finally dicided to go on another platform with the higher price but i want to trade BTC/EURO AND then EUR/ETH, when i sold my bitcoin i wanted to buy ETH with euro but i noticed EUR/ETH was really not active on the platform but i submited my order by limit price of 540€ = 1 ETH i wanted to buy 1.30694 ETH for 705.75 EURO it stayed there live and then i saw i my my account i had 0.7ETH and €327.75 EURO in FIAT so i thought someone sold just 0.7ETH for me and i could buy again using my 327.75, but when i tried to submit order i received error message like i don't have enought money in my acount so i checked my account i saw i had:
P&L=0 and Equity= €327.75 and Available Margin= €327.75, i don't understand what is Equity is or available Margin ? in my orders list i have like on the pictures below: so if i cancel will i have 0.7 eth in my account ? and the 327.75 EUR in FIAT ? or if i cancel will i have just my initial 705.75 back no ETH ? or just 0.7 ETH and not fiat ? screenshot below https://i.imgur.com/z1tvn5x.png Title: Re: S.O.S HELP available margin, or Equity trading Post by: cchrisking on December 15, 2017, 04:45:07 PM please somebody help me !!!!
Title: Re: S.O.S HELP available margin, or Equity trading Post by: DaMut on December 15, 2017, 05:58:01 PM ok before solving this problem we should make it clear,
based on your screenshot you're going to buy 1,3 ETH and you're buying it at 540€, everything is correct until now,right ? but when you're putting that orders but it's filled only around 0,7 ETH, logically you have something else behind right ? but when you're puting another order you can not do that ? that is your problem right ? they said you do not have enough money or something like that. it can be happened that way because you have a LIVE order. just look at your screenshot,you can find it in the right side and using a Blue Colour. all that you need to do is click 'Cancel' Button beside 'LIVE' status and make another order. i hope it can help you,thanks |
