Bitcoin Forum

hi guys, yesterday I deposited about 0.5 LTC on my account I did a bit of buying and selling crypto.

 today I wanted to log into my account and that the credentials entered are incorrect,

 I try to reset the password and the writing appeared "account temporarily Disabled"

please help me

You might have entered wrong email - pass combo too many times so they have disabled your account, you should contact them and you might have to wait for months to get reply from their support as their support is crap.

I also have account there but haven't experienced such issues till now but I am not trading there these days.

I can not contact the support because I see written  me that I must be logged in,

the data I entered is correct I do not understand why this problem,

I saw that Yobit is on the forum, I contacted hoping to respond

Sorry to disappoint you here but you are not going to get any reply from them
You can go and try to find yobit support email try google it can help
That's all you can do for now,  btw even if you got their email they will probably won't respond so...  Just forget about it and move on

 days ago there was a guy who posted the same problem that you are posting today and apparently that should be a problem on the yobit side. Now, you should be familiar with the bad reputation that yobit has, you should not have used yobit because they do not respond to support tickets, they have many scam accusations that have been opened and have never been resolved. There are many people who have already lost money because of yobit. consider your lost money or try to hire a lawyer to solve your problem

Not worth hiring a lawyer. Just spread the word about them being scam.
Even if you get to login you won't be able to withdraw your altcoins as they always do, yobit won't allow you to withdraw them. we all have the same problem , it did happen to me once but too tired to complain about it after seeing more unresolved scam they did.

I did not think he was a scammer, it's the first time I use an exchange,

 if it's unsolvable I'll be more careful

Some traders who are on using that crap exchange are complaining with various problems and why you did used them in the first place? No support will going to help you out with your problem and that's why you must start choosing another exchange that's even more reputable than them. You can't contact the support or even you'll reach them out, sorry to disappoint you but don't hope they'll reply to a single query immediately.

Yeah, that's why it's better to avoid Yobit and most other exchanges from Russia as there are too many accusations and problem about their services.
Yobit isn't scam but almost become "scam" :D like 50:50
If you have sent pm to Yobit account on this forum or if there is no answer in their thread (if you ask on Yobit thread), then try another way as mentioned someone here: https://bitcointalk.org/index.php?topic=1378867.300
(sign up for a new account, and submit a support ticket asking when the password support feature will be put back online)

I don't think yobit is a scam but it is one of the worst exchanges out there.

I am not using them but I'm only hearing bad things about them.

So,
 I contacted them on twitter and on the mail (the one they sent me when registering).

 I do not want to do another account because I'm afraid I suspend the account for this reason,

 thank you very much for the help you're giving me.

It seems like they are trying to force everyone to use the ticket system. I searched around and couldn't find a support email address. I checked and couldn't find anything useful in my email either. I think the "mailer" account they send emails from is a no-reply address. It's probably a dead-end.

They are notoriously bad with customer support, so I don't have the highest hopes for a good resolution here. 0.5 LTC? It could be worse, I suppose. It's customary to open another account in order to open a support ticket. That's what I would suggest. They didn't send any explanation of the account disablement to your email? I haven't heard of this happening much on Yobit. I hope it's not the start of a new trend. :-\

in fact this is the strange thing,
 all of a sudden I find myself the account disabled for no reason,
 they did not write to me that my account had been disabled,  nothing ...