Bitcoin Forum

Economy => Exchanges => Topic started by: olusortacc on December 16, 2017, 04:54:23 PM



Title: Cex.io Support Team late / 2FA - Authentication
Post by: olusortacc on December 16, 2017, 04:54:23 PM
Good day you all,

@CEX

By my stupid mistake, i deleted cex.io 2fa account on app google authenticator. then i was not able to login as usual (on pc)
I was having access on my Android app but balance seems 0 for all currencies. Now i can not login through application as well.

I requested disablement from support team and they asked from me some informations.
All related/asked requests were sent already with multiple support tickets and e-mails. So far, no reply from cex.io

Ticket ID: 496328

Additionally, before I was signing into cex.io and looking support for my tickets. Currently, i can not login to support section and see my tickets.

Thanks in advance


Title: Re: Cex.io Support Team late / 2FA - Authentication
Post by: Slow death on December 16, 2017, 06:04:09 PM
You should post your problem here  **CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App*** (https://bitcointalk.org/index.php?topic=318010.2680)

You can also send PM to this guy @CEX (https://bitcointalk.org/index.php?action=profile;u=148073)

I hope your problem is solved.