Bitcoin Forum

Hey there guys, I have waited to share my experience but I feel now is the appropriate time. Beware of buying currency from cex.io. I've bought a lot of btc through them bit recently bought around 2-250$ im btc. And they sent it to the wrong address or how they put it was "my Bitcoin was lost in the block chain" they assured me that they would figure it out and credit the coins to my wallet.. after weeks of them telling me they were still working on it I asked if the could just put the  btc I'm my account and once they figured out there error they could keep the coins. Since than it's been over 2 weeks without a response. I'm tempted to just dispute all the transactions I've done with them through my credit card company but don't want to go through the trouble nor be dishonest, I just want them to give me the  Bitcoin that I paid for but I think that ship has sailed. Maybe they aren't wanting to credit my btc because the price has gone up i really don't know. At first there communication was great up until a few weeks ago. BEWARE of doing business with this company, and anyone who may question me I'd be happy to show proof as well as chat with them. Hopefully btc and alts continue to rise! Gl to everyone and there investments

Kindly provide us with your user id or support ticket number so that we were able to assist.

Years ago I would mine and deposit on their exchange. One day I logged in to see my coins missing. Was told it was due to a fee. Stay away from CEX.IO it may be different now but there are better safer options.

To both of you, I highly doubt CEX.IO would be robbing either one of you. If you were to both just come here and ask for some help they'd kindly help. You have to think that during a market like this they don't have the support team nor the network to keepup, so some bugs are obviously going to happen and the support team is going to take sometime to respond.

I'd recommend for you to change the title, this needed nor is it true.