Bitcoin Forum

Does anyone have problems with NEO withdrawals on hitbtc?

i cant move my neo from trading account to main account.....got always same error "Currency operations not available"

A lot of people have the same problem. Support doesn't reply. hitBTC is the worst exchange ever............

I think it is not just NEO, other altcoins and tokens also have problems on withdrawal. I saw on CAPP telegram that they have problems withdrawing CAPP token from there as well. The worst is support does not seems to respond to tickets. I hope this exchange don't turn into a scam, it will drag cryptocurrencies down again.

i hope to hear from others who had same problem and got their tokens finally

Doge withdraw is working?

i don't know i just know about NEO

You should check the notification area if theres any restriction in your account,if none you must contact the support immediately.

i got the same issue...they block my withdrawals

where do i find this area?

Many people had a lot of problem with HitBTC exchange, and many of them have a problem with withdrawal stuff. Just look at HitBTC announcements thread it contain a lot of people complaining.

There are a lot of problems with HitBTC.
There are those who say exchange will close. Need to be careful. I hope you will save your money.

hitBTC has been plagued by withdrawal problems the past few weeks. Some users have reported taking many days to get their withdrawals. Best to contact the support team.

Not only in hitbtc, but another exchange site just like etherdelta get an attack from a scammer. bitfinex already closed registration for new users. The possible thing about using the small exchange site. But binance will lead the top volume of the exchange site at this moment.
Majority of people are making a noise to make the holders feel panic. especially for those are holding their coin in the centralized exchange like hitbtc.

support doesn't reply back.

Hitbtc exchange has some problems from last 2 weeks, many people have reported problems in withdrawing their tokens, i have stopped using hitbtc untill they clear the situation.

Got also problems in widrawals lastweek,support will contact you in few hours they said that they have delayed transactions lastweek.

I too couldn't even move my coins from trading account to my main account. Two days back everything was working fine but now they are having maintenance issues. Hope they release an article about this problem too.

This problem may be particularly with you Account and maybe neo itself but I don't think hitbtc is a scam site as I have been using it for trading and just yesterday a friend and I make used of hitbtc for transactions. I think some time they do site down and hitbtc is not doing very well in customers services and they need to improve on it; but it is not a scam site.

There are many of that, that are having problems right now, because the blockchain is very fast right now, all you need to do is to have patience and wait until it is totally fixed, dont rush, rushing will lead you to a bad way, that is my advice for you

HitBTC itself is having a lot of issues these days. There are many people in the queue complaining about their wallets and withdrawals.
It would be better to transfer the coins to another exchange while this mess is cleared.

You should write to their support about that, but good luck with them responding. I wrote a ticket about a month ago, still haven't heard anything from them. They are not the best exchange to be used.

ok, i had luck and could trade my neo for btc...after 3 attempts i was able to withdraw btc....
never going to use hitBTC again.....shitty support...

only binance and if i have to then bittrex.

folks really don't use hitbtc anymore....i had often issues...

yes binance does well.

Im using hitbtc since i started crypto trading,its not a scam site maybe you have some problems in your account,restriction maybe? i just transfered my NEO and it is all good try to contact the support first.

i tried withdrawing my XRP almost 6 hours nothing

We are starting a class action against Hitbtc


The plan is to gather here the maximum of plaintiffs names, evidences and then send an ultimatum letter to hitbtc. If we pool our resources we will have much greater chances to solve the problems than just by ourselves

If after submittal no satisfying response comes and that ALL the plaintiffs funds are returned without exception we will contact and forward to the competent authorities in HK, Europe and the US

Please support and add you name and infos; post the link on forums and let us know if you have any helpful info about Hitbtc



Share link to the list and documents:

https://drive.google.com/open?id=1eWOGRiSgcQYpp2Mj47fsK0kcYKbHm4F2



Telegram group:

https://t.me/joinchat/G7tXnhDw8anWzgYL8bodtQ

While I agree they have their issues, Hitbtc is among the top 10 exchanges so it's not like nobody is using them.

I just used doge today. It was instant. But it was not much. Something like 2600 dogecoins.
I prefer to use doge and maybe also small amounts. I don't know if they are holding huge amounts ( to steal it for example )

I think this is a great idea. I am waiting to see if after XMAS I am able to withdraw my coins and tokens from there. If they piss around and don't let me withdraw I will also want to be added to the list. I think HITBTC may be doing some dirty tricks and trading with people's money to manipulate the prices? I have no idea but it's kind of something I was thinking about the other day, of course I could be wrong and it might just be the XMAS holidays delaying everything at this time as many whales are doing their cashing out.

This constraint may be very good for you. I do not think hitbtc is a failed site because I have used it for trading and just yesterday a brother I used hitbtc for a transaction. I thought for some time and did not want to do it. but it's not a failed site.

I too have not been able to withdraw or move NEO from HitBTC it’s been broken for the past month for me.

Congratulations guys for making this radical step. I have HitBTC account and use this exchange from time to time, but only small amounts (less than 200$) I got verified with Cobinhood exchange, it took me 48h to complete Level. 1 verification process (Level 2 is 5 days and not complete). KuCoin exchange doesn't have verification as far as I am aware and I didn't have any problems with withdrawing my crypto, but I never leave any coins on the exchange, just buy/sell and withdraw after that.
I will watch this thread closely, I don't want in future to fall into that trap with withdrawing process.

Guys. Well, you scared me! I do not save as much money as the victims on the list. But while I was reading the amount of missing money, my heart sank.

there is more and more people complaining about Hitbtc in last few weeks.

this exchange is shady and if a project want to list it's own coin, he must pay 18 BTC!!!

Its not just with NEO also with other coins, i waited for 6 days to deposit XEM. But at the end transcation finished but it ll take time, i hope its technical problem.

There has been a tonne of people having problems with hitBTC. I personally do not trade on there now. I use to like it but last few months it seems/feels dodgy to me.
Their is plenty of other exchanges to choose from that have average to high trading volumes.
The only time now I would consider trading on hitBTC is if a coin I want is only listed on it.

They don't change the withdrawal fees fast enough: some coins have mooned which make the fees ridiculous.


Then again... if you can't withdraw, it really doesn't matter ::) :o

Just like ripple, how fees become very ridiculous at this time. But all of the users can't withdraw their money from there. https://bitcointalk.org/index.php?topic=378827.1080
This was actually true if the fact that the hitbtc turned into the scam site. Someone sent the amount 27 days ago but it never appears in his account.

I've been using hitbtc for a long. Haven't found anything to be a scam, Op might have got into a phising exchange website resembling same as that of the legitimate hitbtc, because this is a popular as well a old exchange. Everywhere flaws will be there, we're supposed to contact the support and sought it out.

Just a word of caution when withdrawing NEO. You must only withdraw whole numbers to the wallet, never decimals. You may loose the change.

I think some of the coins are having difficult to withdraw . And one of them is NEO . But the btc is not a problem in withdrawing and depositing in hitbtc. And they had a bit delay in some of the coins that users have to transfer to their wallets. When you see their forum in hitbtc their are many complaints of users that are being not to withdraw their coins.

is this scam exchange? I see some my coin have double price on this exchange but still confuse to deposit to it

In some cases, when the exchange between the exchange is too large, they will close the credit and reflect the token, preventing you from taking out all tokens.

As they have been facing so many problems over the past few weeks, their support can take up to 48 hours to reply. Some people have also reported that they only get replies after like 5 days or something.

hit btc not scam, initially i also never like that maybe because server is heavy. but i tried using the Private tab if it was mozilla, and incognito if chrome. then it works I can make a withdrawal.

I bought a largish amount of Ardor and moved it to my Hitbtc "main" account.  Now, I cannot move it to the "trade" side to sell it, nor can I withdraw it.  This seems like BS to me.  Will I ever see this money again? Any advice?

Dear traders, if you need assistance or have questions, please submit a ticket (https://support.hitbtc.com/hc/en-us/requests/new) through our support portal. If you've already done that and would like an update on your request, please share your support ticket # here, and we'll get back to you with more information on it.

Hi!
I have a problem with NEO withdrawal.
Ticket #270249.
Please help!!!

Transaction ID
    7526df67-6e27-4642-9f1d-fda87451e64a
Transaction hash
    f905cdb7608704ce3f390f2eaba857539263d19a77896e7f1fb9c9f241d8e86c
Transaction date
    April 10, 2018

I know.
It is fake TX hash
You are not sync with NEO Blockchain.
So please RETURN my NEO on my wallet!

THANK YOU!
My ticket is closed, NEO on my wallet!
Hitbtc your are great!

Exchange HitBTC probably has a lot of negative comments, because today this exchange really has strange actions from the technical side, because many simply can not withdraw money at the right time for people. I think that they do it intends.

how many neo are you trying towithdrawal?
  this number cant be fractional or less than 1.
then you will experience problems with the withdrawal on any exchange

Hi! Please help!!!
I have a problem with EOS withdrawal.
Ticket #278468.

Same problem as with everyone, I changed my password and did everything for security, but your support is not responding. Please respond!!

HitBTC is not a scam, they are  very helpful and very accommodating support. You only need to wait because they have too many tickets to attend to. I believe it will resolve after they open your  ticket.

Im using hitbtc since i started crypto trading.
I can not say does hitBTC is a scam site.

maybe you have some problems in your account,restriction maybe?
i just transfered my NEO and it is all good.

Hitbtc is a shitty exchange i recommend for no.one to use... They lack support, and my very best friend when he sended ethereum, he had to wait 1 month for that ethereum to even show up on his account....  he waited 14 days for support to response plus 15 days for correcting his balance)

I've been in a few coins and when they are on hitbtc there is always people complaining about withdrawal issues. Can't be a coincidence.

Do not write nonsense, I use this exchange for about half a year, and while everything was fine. There are unique coins on it, it's certainly not the scum.

hitbtc please help!

ive never had problems with with hitbtc ,,,, maybe its just a temporary error im sure theyll fix it soon...

If you have such a problem, it is likely that the exchange is fraudulent. I heard a lot of negative reviews about hitBTC, many people faced the same troubles - they could not withdraw their savings. At the same time, the exchange administration refuses to answer questions from users. I would, if I were you, switch to a better and more honest exchange.

I am having no success in withdrawing some Bitcoin from my hiTBTC Ref  #284734.

Its been 3 days, 2 attempts and no response from Support?

Is this normal?

Hi,

I've got an account in your system.

I can't get any response from your technical support. All operations were blocked on my account, such as input/output and transfers within main and train accounts.
Any operations get the following response: Currency operations not available.

I contacted your technical support team for multiple times:
ticket id: #272944 (April 12, 2018 11:34)
ticket id: #278468 (April 17, 2018 16:23)
ticket id: #284931 (April 27, 2018 15:09)

I wrote on reddit: https://www.reddit.com/r/hitbtc/comments/8fb5vw/i_have_a_problem_with_eos_withdrawal/ On: 27.04.2018

Twitted you: https://twitter.com/hitbtc On: 26.04.2018 (copy is attached)

I wrote on forum: https://forum.bits.media/index.php?/topic/85456-hitbtccom-%D0%B2%D0%BE%D1%80%D1%8B-%D0%B8-%D0%BC%D0%BE%D1%88%D0%B5%D0%BD%D0%BD%D0%B8%D0%BA%D0%B8/&tab=comments#comment-1424678 On: 28.04.2018

And tried to contact your stock exchange representative: https://bitcointalk.org/index.php?topic=378827.new#new On: 04.05.2018

I did't get a single response as of today. The way you ignore any of my requests for such extended period of time, or even the lack of clarity on timeframes needed to resolve my issues looks like pure irresponsibility or fraudulent activity. This makes your stock exchange look very unprofessional!