Title: BTCQuick Newbie Post by: MarcusKD on July 26, 2013, 05:19:22 PM I have been struggling to consummate my first Bitcoin purchase via BTCQuick. I have been going around and round with their support-ticket system and emails for the last 7-days. I am feeling pretty stupid.
I have a wallet address that I have provided BTCQuick, and I keep asking them WHERE is the private-key that I also need to consumate my purchase and move the bitcoin to my wallet. Like I said in the first paragraph, I feel stupid, but after 7-days and 6-7 support tickets being closed, I am no closer to resolving my confusion. Perhaps the mods will move this post to the BTCQuick support thread? Thanks in advance for any assistance/knowledge/feedback ANYONE can provide. Title: Re: BTCQuick Newbie Post by: spoker on July 26, 2013, 06:53:39 PM Click "View Order"
on your order, click "Click here to Decrypt private key" Done Title: Re: BTCQuick Newbie Post by: MarcusKD on July 26, 2013, 11:25:02 PM Click "View Order" Thanks Spoker, but not "done" - my order page does not present a link and I keep opening support tickets there and keep failing to get an answer that I can comprehend - look at order page image -on your order, click "Click here to Decrypt private key" Done http://bit.ly/175IP0n Title: Re: BTCQuick Newbie Post by: spoker on July 26, 2013, 11:51:33 PM What do their emails say?
Title: Re: BTCQuick Newbie Post by: MarcusKD on August 12, 2013, 11:49:28 PM Hi thanks for your responses. I apologize for not replying sooner. I resolved.
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