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Title: bitmain wont refund for the orders they did not deliver Post by: omya on December 22, 2017, 12:55:53 PM I placed order in august for the L3+ september batch
due to the indian custom issue bitmain didnot ship the order I have created ticket since september and r just playing games every time im asking for a refund plzz can any1 of u help solving this issue ? as now im losing my patience. thanks Title: Re: bitmain wont refund for the orders they did not deliver Post by: omya on December 22, 2017, 01:03:05 PM https://ibb.co/jiZGc6
https://ibb.co/nJ004m https://ibb.co/ftsf4m https://ibb.co/g35dqR https://ibb.co/h6adqR https://ibb.co/mDGjVR https://preview.ibb.co/cBTv4m/435.jpg (https://ibb.co/mgiTPm) Title: Re: bitmain wont refund for the orders they did not deliver Post by: utsavroy985 on December 23, 2017, 07:55:57 AM Hey I am in the same situation as you....I am from india and ordered 2 antminers d3 in august for november batch and applies for refund...they are doing the same thing to me....saying please wait patiently for some time and whatnot.
I dont know what to do my self cuz I paid 0.88 btc to them when it was $3000 per btc and now btc is $14000 so i want my original btc back. Worst case scenario is I think we have to go to china and get btc back in their office as someone did the same and they got the money back. Check it out. https://bitcointalk.org/index.php?topic=2441316.msg25595389#msg25595389 Anyone else seeing this post please help us in our situation with any advice. Thank you. Title: Re: bitmain wont refund for the orders they did not deliver Post by: omya on December 23, 2017, 08:39:13 AM Bitmain is sure trying to steal our money in which city u r in can we make a group in what's app or in slack with all the indian people who haven't bring refunded by the bitmain
Title: Re: bitmain wont refund for the orders they did not deliver Post by: omya on December 23, 2017, 08:55:34 AM Bitmain loves to play games if we people as group approach them they will take us seriously
Title: Re: bitmain wont refund for the orders they did not deliver Post by: paawan on December 27, 2017, 04:05:19 AM Bitmain loves to play games if we people as group approach them they will take us seriously I do understand that the refund process is difficult for Bitmain. I'm 100% sure that they are going to refund, but we need to make the process faster.I thought exactly the same that all of us who have refunds pending should form a group and came searching on this forum and found this thread, please keep this thread updated and let's find more and more people who are in the same situation. Also please post a chat.whatsapp.com group invite link here in case some one makes a WhatsApp group or any other kind of group. Title: Re: bitmain wont refund for the orders they did not deliver Post by: omya on December 27, 2017, 11:37:00 AM one of my frnd got full refund 2 weeks ago
im still waiting for the same Title: Re: bitmain wont refund for the orders they did not deliver Post by: aasinghal on December 31, 2017, 12:34:14 PM i got the refund few weeks ago as well.
AFAIK anyone who has asked for refund before 28 Oct have already received the refund, provided it was asked through a support ticket with subject something as "refund for india order". Xiru from their customer care takes care of the refund process. If your ticket does not get re-assigned to Xiru, refund will most likely not get processed because except for Xiru no one in the customer care knows anything about refund. Title: Re: bitmain wont refund for the orders they did not deliver Post by: omya on December 31, 2017, 01:08:48 PM I have been asking for refund from mid october
still just getting those thanku for ur patience and thanku for ur consultant replies from xiru Title: Re: bitmain wont refund for the orders they did not deliver Post by: hinayupak on January 03, 2018, 09:09:26 AM bitmain wont refund for the orders they did not deliver? Shipment will be arranged after order is fully paid Order cancellation/refund request won't be accepted once order is confirmed For bitcoin payment, please just follow the one provided in orderFor USD wire, the below account is our ONLY official account .
Title: Re: bitmain wont refund for the orders they did not deliver Post by: omya on January 03, 2018, 05:34:03 PM bitmain wont refund for the orders they did not deliver? Shipment will be arranged after order is fully paid Order cancellation/refund request won't be accepted once order is confirmed For bitcoin payment, please just follow the one provided in orderFor USD wire, the below account is our ONLY official account . what are u talking abt ? just read everything indian govt has banned bitmain miners so bitmain did not ship the orders to india n taking more than 4-5 months to refund still many of us haven't received our refund Title: Re: bitmain wont refund for the orders they did not deliver Post by: aasinghal on January 03, 2018, 07:33:58 PM I have been asking for refund from mid october check the date of asking refund in the required format again. i have confirmed news that all refunds have been processed, if the request date was earlier to 28th October.still just getting those thanku for ur patience and thanku for ur consultant replies from xiru Title: Re: bitmain wont refund for the orders they did not deliver Post by: omya on January 04, 2018, 04:07:59 PM I have been asking for refund from mid october check the date of asking refund in the required format again. i have confirmed news that all refunds have been processed, if the request date was earlier to 28th October.still just getting those thanku for ur patience and thanku for ur consultant replies from xiru I have created ticket in october 2nd week still receiving those same replies r they trying to scam ? https://s18.postimg.org/3qsr0mwyx/11221.jpg Title: Re: bitmain wont refund for the orders they did not deliver Post by: aasinghal on January 04, 2018, 08:19:55 PM I have been asking for refund from mid october check the date of asking refund in the required format again. i have confirmed news that all refunds have been processed, if the request date was earlier to 28th October.still just getting those thanku for ur patience and thanku for ur consultant replies from xiru I have created ticket in october 2nd week still receiving those same replies r they trying to scam ? https://s18.postimg.org/3qsr0mwyx/11221.jpg Can you also post the screenshot of the refund request of 2nd week of October. They have cleared all refunds till 28th Oct. I think your request may have been in the last week of October. Title: Re: bitmain wont refund for the orders they did not deliver Post by: omya on January 05, 2018, 02:55:35 PM I have been asking for refund from mid october check the date of asking refund in the required format again. i have confirmed news that all refunds have been processed, if the request date was earlier to 28th October.still just getting those thanku for ur patience and thanku for ur consultant replies from xiru I have created ticket in october 2nd week still receiving those same replies r they trying to scam ? https://s18.postimg.org/3qsr0mwyx/11221.jpg Can you also post the screenshot of the refund request of 2nd week of October. They have cleared all refunds till 28th Oct. I think your request may have been in the last week of October. I just checked they ignored 2 of my tickets which r created on 14 October and have replied to the one which was created on 29th October Title: Re: bitmain wont refund for the orders they did not deliver Post by: aasinghal on January 05, 2018, 06:51:17 PM I have been asking for refund from mid october check the date of asking refund in the required format again. i have confirmed news that all refunds have been processed, if the request date was earlier to 28th October.still just getting those thanku for ur patience and thanku for ur consultant replies from xiru I have created ticket in october 2nd week still receiving those same replies r they trying to scam ? https://s18.postimg.org/3qsr0mwyx/11221.jpg Can you also post the screenshot of the refund request of 2nd week of October. They have cleared all refunds till 28th Oct. I think your request may have been in the last week of October. I just checked they ignored 2 of my tickets which r created on 14 October and have replied to the one which was created on 29th October Title: Re: bitmain wont refund for the orders they did not deliver Post by: omya on January 06, 2018, 04:05:24 AM I have been asking for refund from mid october check the date of asking refund in the required format again. i have confirmed news that all refunds have been processed, if the request date was earlier to 28th October.still just getting those thanku for ur patience and thanku for ur consultant replies from xiru I have created ticket in october 2nd week still receiving those same replies r they trying to scam ? https://s18.postimg.org/3qsr0mwyx/11221.jpg Can you also post the screenshot of the refund request of 2nd week of October. They have cleared all refunds till 28th Oct. I think your request may have been in the last week of October. I just checked they ignored 2 of my tickets which r created on 14 October and have replied to the one which was created on 29th October Thanks.. I'm starting to lose my patience Im even planning a trip to china Its just strange that i have paid in July it's been six months Title: Re: bitmain wont refund for the orders they did not deliver Post by: aasinghal on January 06, 2018, 02:26:14 PM I have been asking for refund from mid october check the date of asking refund in the required format again. i have confirmed news that all refunds have been processed, if the request date was earlier to 28th October.still just getting those thanku for ur patience and thanku for ur consultant replies from xiru I have created ticket in october 2nd week still receiving those same replies r they trying to scam ? https://s18.postimg.org/3qsr0mwyx/11221.jpg Can you also post the screenshot of the refund request of 2nd week of October. They have cleared all refunds till 28th Oct. I think your request may have been in the last week of October. I just checked they ignored 2 of my tickets which r created on 14 October and have replied to the one which was created on 29th October Thanks.. I'm starting to lose my patience Im even planning a trip to china Its just strange that i have paid in July it's been six months Title: Re: bitmain wont refund for the orders they did not deliver Post by: omya on January 07, 2018, 06:37:00 AM [/quote] Thanks.. I'm starting to lose my patience Im even planning a trip to china Its just strange that i have paid in July it's been six months [/quote] it doesn't matter when u paid. they are processing the refunds based on the date of refund request. and they do it in monthly batches. [/quote] thanks a lot for all the info Title: Re: bitmain wont refund for the orders they did not deliver Post by: omya on January 16, 2018, 04:50:33 AM any updates :(
Title: Re: bitmain wont refund for the orders they did not deliver Post by: anwarjan on January 30, 2018, 12:13:17 PM anybody know their customer care contact number ????
Title: Re: bitmain wont refund for the orders they did not deliver Post by: aiaorta09 on February 03, 2018, 05:27:48 PM They stopped responding cases recently,
from January mid no case update from xiru. Anybody facing same problem.? loosing my patience... hell ya. Title: Re: bitmain wont refund for the orders they did not deliver Post by: aiaorta09 on February 03, 2018, 06:08:34 PM anybody know their customer care contact number ???? any update? Title: Re: bitmain wont refund for the orders they did not deliver Post by: teknomen on February 07, 2018, 09:35:18 PM they refund the same BTC/BCH paid or the same value ?
Title: Re: bitmain wont refund for the orders they did not deliver Post by: vrd on February 09, 2018, 03:56:35 AM I Want to know the update, but feels like i know it because i have been through the same .
Title: Re: bitmain wont refund for the orders they did not deliver Post by: vrd on February 09, 2018, 03:57:55 AM PRO tips- JOIN A POOL AND ASK THE MOD TO HELP
Title: Re: bitmain wont refund for the orders they did not deliver Post by: aiaorta09 on February 10, 2018, 03:05:30 PM PRO tips- JOIN A POOL AND ASK THE MOD TO HELP you mean antpool? i didnt understand how would that help. Title: Re: bitmain wont refund for the orders they did not deliver Post by: vrd on February 13, 2018, 02:55:52 AM PRO tips- JOIN A POOL AND ASK THE MOD TO HELP you mean antpool? i didnt understand how would that help. they can help you in contacting the logistics , Title: Re: bitmain wont refund for the orders they did not deliver Post by: aiaorta09 on February 14, 2018, 06:48:27 PM PRO tips- JOIN A POOL AND ASK THE MOD TO HELP you mean antpool? i didnt understand how would that help. they can help you in contacting the logistics , I got reply from Bitmain xiru again that it is pending with finance team and wait. positive sign? Title: Re: bitmain wont refund for the orders they did not deliver Post by: eeshaans on February 19, 2018, 05:29:01 PM please help me ,
i have placed cancel order on 29 november 2017, xiru replied on 5 december 2017 to wait patiently for 1-2 months for refund, its been 2.5 months and no reply from xiru . raised so many tickets but nothing happening . they have stolen my money. please help if someone have got the refund. i am losing my patience now . Title: Re: bitmain wont refund for the orders they did not deliver Post by: teknomen on March 02, 2018, 04:56:51 PM anyone get their refund ?
Title: Re: bitmain wont refund for the orders they did not deliver Post by: omya on March 06, 2018, 10:12:22 AM Title: Re: bitmain wont refund for the orders they did not deliver Post by: omya on March 06, 2018, 10:14:20 AM they refund the same BTC/BCH paid or the same value ? same btc\bch paid |
