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Title: cex.io set very low fee for my BTC transaction, and it stuck for 6 days already! Post by: ajavan on December 24, 2017, 09:15:46 AM I would admit the cex.io is the worst broker I have ever used. I mislead with one of my friends and use it. It is very expensive, the supporting guys do not even give any shit about you. Do not use it!!!!
Anyway, I am a pretty newbie to BTC, my transaction go stuck, I cannot broadcast it myself as it is not set by me and do not have any private info, I cannot increase the transaction fee, and I do not get any reply from the support on cex. The block contains a lot of other wallet addresses, just one of them is one. I really do not know what should I do. I lost already $300 on this issue. I post this one here in the worst case at least other do fall for this cex.io website, and also if somebody can help me to resolve it. https://blockchain.info/tx/4638d103ab61541de40299f77542892028ec7a2c4ad89d5fac4cc02b8156d0ef Title: Re: cex.io set very low fee for my BTC transaction, and it stuck for 6 days already! Post by: squatter on December 24, 2017, 11:59:07 AM I would admit the cex.io is the worst broker I have ever used. I mislead with one of my friends and use it. It is very expensive, the supporting guys do not even give any shit about you. Do not use it!!!! Anyway, I am a pretty newbie to BTC, my transaction go stuck, I cannot broadcast it myself as it is not set by me and do not have any private info, I cannot increase the transaction fee, and I do not get any reply from the support on cex. The block contains a lot of other wallet addresses, just one of them is one. I really do not know what should I do. I lost already $300 on this issue. I post this one here in the worst case at least other do fall for this cex.io website, and also if somebody can help me to resolve it. https://blockchain.info/tx/4638d103ab61541de40299f77542892028ec7a2c4ad89d5fac4cc02b8156d0ef That's frustrating. I've never heard of an exchange leaving withdrawal transactions unconfirmed this long. They should be using replace-by-fee transactions in case this happens. There's one way that you can get it confirmed yourself: child-pays-for-parent. You would need to use the unconfirmed output you received as an input in another transaction, then pay high fees to ensure a miner will confirm both transactions. From the look of that transaction, it's not worth it. The only other thing I can suggest is to submit the transaction to this site near the top of every hour until they accept it: https://pool.viabtc.com/tools/txaccelerator/ Title: Re: cex.io set very low fee for my BTC transaction, and it stuck for 6 days already! Post by: CEX on December 26, 2017, 03:07:31 PM Kindly tell us your user id or support ticket number so that we could assist you.
Title: Re: cex.io set very low fee for my BTC transaction, and it stuck for 6 days already! Post by: WarFlow on January 07, 2018, 05:16:00 PM My transaction ID: c4a5ae7b3cb16b3f89b9775542e5655fec1b31c957c8e9a76a96d130cd31715e and it's now stuck for almost 7 days & CEX support does not care to reply
CEX is a nasty broker to use, all transactions get delayed, stay away from CEX. Have never seen an exchange like this. CEX pays very low transaction fees and hence the delay Title: Re: cex.io set very low fee for my BTC transaction, and it stuck for 6 days already! Post by: Ten.technology on January 08, 2018, 11:30:55 AM If in 7 days you do not receive the money it will return and I recommend you use another currency to trade
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