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Title: Coinbase unresponsive almost week after guaranteed bank deposit Post by: utopiacoins on July 30, 2013, 08:23:19 PM I realize that with the rapid growth of Coinbase, there are challenges. However, it is frustrating as a customer to be kept in the dark. My friends and I have made successful transactions with them up to this point.
Issue: On July 18, 2013 at 05:58am EDT, cashed out BTC to my bank account. Deposit was due to arrive by Wednesday, July 24th per Coinbase and it never did! I changed bitcoins into dollars (bank deposit via Coinbase). I emailed their support team on July 25th and Olaf's response on JUL 25, 2013 03:38PM PDT, was "This transfer should now have completed. Let me know if you still don't see the funds in your bank account!" I emailed them again on July 25, 26, and 29th indicating that the transaction did not occur and I have not heard anything back from them. What gives? Then I even tried posting on their public forum today but again, nothing. I have a friend who wants to sell merchandise all over the world and I suggested using Bitcoins but hesitated to mention Coinbase because if he has issues like I do, then he'll get upset at me. What is going on here? Title: Re: Coinbase unresponsive almost week after guaranteed bank deposit Post by: CrashX on July 30, 2013, 09:18:22 PM Check with your bank, been told that US banks are closing or freezing account connected to Bitcoins.
Good Luck... Title: Re: Coinbase unresponsive almost week after guaranteed bank deposit Post by: steveg on July 30, 2013, 09:51:45 PM There are some changes with their support,it takes ages them to respond.I'm having issues with them too.I'm lvl 2 user,almost a year old account and now i can't buy btc anymore because i receive their high risk messages and their support answer as robots "blah blah blah high risk,please try again blah blah blah". Emailed,twitted,wrote at facebook,no changes and no answer.
Title: Re: Coinbase unresponsive almost week after guaranteed bank deposit Post by: 7dimes_Propbook on July 30, 2013, 11:42:33 PM They'll bother the people who they don't receive their funds from obviously but not the people who they owe... ::)
Title: Re: Coinbase unresponsive almost week after guaranteed bank deposit Post by: utopiacoins on July 31, 2013, 02:14:08 PM Still no response.
What do i do? Title: Re: Coinbase unresponsive almost week after guaranteed bank deposit Post by: utopiacoins on August 02, 2013, 01:14:44 PM Still waiting and have not received my deposit yet~!!!
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