Bitcoin Forum

Economy => Exchanges => Topic started by: Scorpic on December 27, 2017, 11:10:04 PM



Title: CEX.io Withdrawals to visa waiting three days, no money!
Post by: Scorpic on December 27, 2017, 11:10:04 PM
Hello!


I am make three withdrawals money to Visa card.  Still no get money on card.

What's happening? I've been waiting THREE DAYS. When will I get my money? Why do not you inform customers?

No answer from support.


I am disappointed. Before that, I received money instantly.

ID: up108761556


Title: Re: CEX.io Withdrawals to visa waiting three days, no money!
Post by: jhenfelipe on December 28, 2017, 06:23:33 PM
Try to contact this user (CEX (https://bitcointalk.org/index.php?action=profile;u=148073)) by sending a private message here in the forum for further assistance with your problem. Maybe he didn't see this thread yet that's why there's no reply from him, but he is active here.


Title: Re: CEX.io Withdrawals to visa waiting three days, no money!
Post by: CEX on December 29, 2017, 09:59:45 AM
We will try to deal with the case and report it to the responsible department. We are sorry for the caused inconvenience. Anyway, if the money still come to you, we would like to ask you to inform us about the change.


Title: Re: CEX.io Withdrawals to visa waiting three days, no money!
Post by: CEX on January 05, 2018, 02:23:57 PM
Hello!

I am make three withdrawals money to Visa card.  Still no get money on card.

What's happening? I've been waiting THREE DAYS. When will I get my money? Why do not you inform customers?

No answer from support.


I am disappointed. Before that, I received money instantly.

ID: up108761556

According to our information, the payment was successfully sent to your bank account. Kindly confirm it.