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Title: Can't open Electrum Post by: iluvbitcoins on December 28, 2017, 05:04:11 PM I can't open Electrum at all, I used it with no problem previously
Recently, I double click it, it doesn't open I've tried installing the new version and the standalone, but nothing happens Anyone having the same problem? Title: Re: Can't open Electrum Post by: SFR10 on December 28, 2017, 07:08:00 PM I can't open Electrum at all, I used it with no problem previously No, it's just on your side (I can open it without an issue). Did you do any changes to your firewall recently or perhaps install a new program (that could possibly intervene)?Recently, I double click it, it doesn't open I've tried installing the new version and the standalone, but nothing happens Anyone having the same problem? Title: Re: Can't open Electrum Post by: alpatino on December 28, 2017, 09:06:43 PM I can't open Electrum at all, I used it with no problem previously Recently, I double click it, it doesn't open I've tried installing the new version and the standalone, but nothing happens Anyone having the same problem? I have the same problem. Donīt know how to fix it... :-\ Title: Re: Can't open Electrum Post by: HCP on December 29, 2017, 06:15:44 AM Which OS and what specific version are you attempting to open. "Help, it doesn't work" isn't particularly informative :P
Title: Re: Can't open Electrum Post by: iluvbitcoins on December 29, 2017, 08:54:36 AM Which OS and what specific version are you attempting to open. "Help, it doesn't work" isn't particularly informative :P Windows 10 64 bit i7 5500U 16 GB RAM Electrum-3.0.3 as I wrote, just reinstalled the new version after I realized it didn't work. Reinstallation didn't help though. Title: Re: Can't open Electrum Post by: TheQuin on December 29, 2017, 08:58:36 AM Windows 10 64 bit i7 5500U 16 GB RAM Electrum-3.0.3 as I wrote, just reinstalled the new version after I realized it didn't work. Reinstallation didn't help though. I upgraded to 3.0.3 recently on Win 10 64bit with no problems so I can confirm it should work. It's not that easy to diagnose when Windows just doesn't run something and doesn't give an error message. Title: Re: Can't open Electrum Post by: HCP on December 29, 2017, 10:30:52 AM It *could* be a permissions error... Windows10 has some "odd" quirks where it won't let you write to certain locations without admin rights... but it doesn't trigger the UAC (User Access Control) to try and get the permission.
Try downloading the 3.0.3 Portable version, put it on a USB stick and run it from there... see if it works. If that does, and the installed version doesn't, then I suspect that for whatever reason the installed (and/or standalone) version is unable to create/read/write to the Electrum datadir or one of the files/folder in that directory... %AppData%\Electrum Title: Re: Can't open Electrum Post by: Abdussamad on December 29, 2017, 01:18:25 PM Delete all the files in your data directory except the ones in the wallets subdirectory. The data directory is one level up from your wallets directory: http://docs.electrum.org/en/latest/faq.html#where-is-my-wallet-file-located
Then run electrum again and hopefully it'll start now. Title: Re: Can't open Electrum Post by: iluvbitcoins on January 03, 2018, 08:39:47 PM Delete all the files in your data directory except the ones in the wallets subdirectory. The data directory is one level up from your wallets directory: http://docs.electrum.org/en/latest/faq.html#where-is-my-wallet-file-located Then run electrum again and hopefully it'll start now. This worked, thank you! Note that I also deleted ElectronCash folders. Windows 10 64 bit i7 5500U 16 GB RAM Electrum-3.0.3 as I wrote, just reinstalled the new version after I realized it didn't work. Reinstallation didn't help though. I upgraded to 3.0.3 recently on Win 10 64bit with no problems so I can confirm it should work. It's not that easy to diagnose when Windows just doesn't run something and doesn't give an error message. It is working now :) It *could* be a permissions error... Windows10 has some "odd" quirks where it won't let you write to certain locations without admin rights... but it doesn't trigger the UAC (User Access Control) to try and get the permission. Try downloading the 3.0.3 Portable version, put it on a USB stick and run it from there... see if it works. If that does, and the installed version doesn't, then I suspect that for whatever reason the installed (and/or standalone) version is unable to create/read/write to the Electrum datadir or one of the files/folder in that directory... %AppData%\Electrum I already added the folder to my AV and firewall exceptions list but it didn't help Abdussamads solution solved the problem :) |