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Title: bitcoin never arrived to my gdax addres - bitcoin mai arrivati al mio conto gdax Post by: giuseppescozza on December 31, 2017, 08:30:42 AM ENGLISH VERSION
Hi, 2 days ago I sent 1.15206721 bitcoin from bittrex to gdax (I've done it before several times) I received a confirmation email from gdax - coinbase as usual but there is time the bitcoin have never arrived Transaction hash is: 0000000000000000004d585b91783ec802d916f742715f9d531774e06d4ab8d9 I found my transaction in the blockchain and it is completed (spent) but I haven't received the bitcoin for 2 days ITALIAN VERSION Ciao, 2 giorni fa ho inviato 1.15206721 bitcoin da bittrex a gdax (l'ho già fatto diverse volte) Ho ricevuto un'email di conferma da gdax - coinbase come al solito, ma questa volta i bitcoin su gdax non sono mai arrivati L'hash della transazione è: 0000000000000000004d585b91783ec802d916f742715f9d531774e06d4ab8d9 Ho trovato la mia transazione nella blockchain ed è completata (spent) ma non ho ricevuto i bitcoin da 2 giorni Title: Re: bitcoin never arrived to my gdax addres - bitcoin mai arrivati al mio conto gdax Post by: Xynerise on December 31, 2017, 12:58:36 PM 0000000000000000004d585b91783ec802d916f742715f9d531774e06d4ab8d9 is a block hash, NOT a transaction hash (ID).
Without the transaction ID there's no way to check if the bitcoins were received by GDAX. If you don't have the transaction ID then paste the address you sent the bitcoin to on a block explorer like blockchain.info. Title: Re: bitcoin never arrived to my gdax addres - bitcoin mai arrivati al mio conto gdax Post by: giuseppescozza on December 31, 2017, 07:53:53 PM Hi Xynerise thx for the quick reply,
I pasted the address I sent the bitcoin on blockchain.info and it says that the amount received was exactly 1.15206721 it also gave me hash 160: 443c2517bad06a57130a7fa20b5dc6eb32e41c29 what can I do to recover my bitcoin? :'( Title: Re: bitcoin never arrived to my gdax addres - bitcoin mai arrivati al mio conto gdax Post by: Xynerise on December 31, 2017, 08:56:28 PM If you're 100% sure that that's the correct address then open a support ticket on GDAX.
They'll credit your account. Title: Re: bitcoin never arrived to my gdax addres - bitcoin mai arrivati al mio conto gdax Post by: bigvito19 on January 01, 2018, 07:57:12 PM was this resolved?
Title: Re: bitcoin never arrived to my gdax addres - bitcoin mai arrivati al mio conto gdax Post by: giuseppescozza on January 02, 2018, 10:52:31 AM no,
they just sent me automatic answer I contacted 'em on twitter and email but nothing so far... the strange thing is that I found the transaction on the blockchain and it seems ok Title: Re: bitcoin never arrived to my gdax addres - bitcoin mai arrivati al mio conto gdax Post by: fabioganga on January 02, 2018, 12:46:27 PM no, they just sent me automatic answer I contacted 'em on twitter and email but nothing so far... the strange thing is that I found the transaction on the blockchain and it seems ok As the blockchain confirms that the transaction has been processed successfully, only GDAX can solve it for you. Unfortunately you must insist with them for an answer, this is no longer blockchain related at all now. |