Bitcoin Forum

Economy => Service Discussion => Topic started by: Octopuzzy on January 02, 2018, 12:40:04 PM



Title: Bitwala VISA
Post by: Octopuzzy on January 02, 2018, 12:40:04 PM
Been trying to top up my card for two weeks now. It's impossible. Anyone been able to top up their card?


Title: Re: Bitwala VISA
Post by: MadGamer on January 02, 2018, 03:02:55 PM
They have a thread in the forums but they no one reported any issues, I suggest you ask them (https://bitcointalk.org/index.php?topic=944782.300;topicseen) or contact support directly.


Title: Re: Bitwala VISA
Post by: Octopuzzy on January 03, 2018, 01:32:26 PM
I got an answer, finally, firstly they say I lack proper verification level. Even though I am level 3 which gives me a monthly transfer limit of 50000EURO, they say it's a completely different verification process for the card.

I mean, that must be a joke? This company can put their card up their ass!
I sent all the proper papers, went through a long video call. And that was only for verification on their website. Not the card. If that information is present at their website I didn't know about it. Very misleading!

Got a card with Spectrocoin instead, they needed only ONE verification for each level....