Title: Changelly Situation Need Help Retrieving My coins Post by: allday64 on January 04, 2018, 02:38:49 AM I sent my LTC to the address below. I submitted a request to have my LTC switched for Stellar. It is still saying waiting for payment. I wanted it sent to Lobstr address. My Lobstr address has no coins at all. It has been over 24 hrs. On the blockchain, it says my LTC has been spent. I really just want my stellar coins and if not my LTC please.
LeZ6n22zyQ76wUWpQUt1iCJsqkoabvB5rS https://live.blockcypher.com/ltc/address/LeZ6n22zyQ76wUWpQUt1iCJsqkoabvB5rS/ Can someone advise me how to get my coins or solve this situation? Title: Re: Changelly Situation Need Help Retrieving My coins Post by: jhenfelipe on January 04, 2018, 02:13:39 PM They listed some reasons in their FAQ (https://changelly.com/faq) of why this might be happening (quoted below). Contact the support ( support@changelly.com ) for assistance, only them could help you with the problem. Don't forget to include the details that they mentioned here : https://twitter.com/Changelly_team/status/943850502965678080
Why is my transaction still waiting for payment if I've already paid? There are several reasons this might be happening:
Title: Re: Changelly Situation Need Help Retrieving My coins Post by: cr1776 on January 04, 2018, 03:30:47 PM I sent my LTC to the address below. I submitted a request to have my LTC switched for Stellar. It is still saying waiting for payment. I wanted it sent to Lobstr address. My Lobstr address has no coins at all. It has been over 24 hrs. On the blockchain, it says my LTC has been spent. I really just want my stellar coins and if not my LTC please. LeZ6n22zyQ76wUWpQUt1iCJsqkoabvB5rS https://live.blockcypher.com/ltc/address/LeZ6n22zyQ76wUWpQUt1iCJsqkoabvB5rS/ Can someone advise me how to get my coins or solve this situation? This sounds like a service issue, so (a) you should move it to the service section since it has nothing to do with bitcoin, (b) maybe someone from their service checks that forum, and (c) contact their support. |