Bitcoin Forum

Bitcoin => Electrum => Topic started by: wunscher on January 07, 2018, 09:48:41 AM



Title: Electrum-3.0.4 [PROBLEM]
Post by: wunscher on January 07, 2018, 09:48:41 AM
Hi guys! I have installed the newest Electrum (3.0.4), and when I'm trying to open the programme, I always get an error message: "api-ms-crt-runtime-l1-1-0.dll is missing from you computer" I click OK, and then cames an other error message: "Error loadin Python DLL 'C:\Program Files\Electrum\python35.dll'. LoadLibrary: The specified module could not be found."
I use windows 7 (32 bit), and I downloaded the Windows installer file.

I also downloaded the portable version, and it works fine, only when I open it from my browser's download list. If I open it from folder, the same error occures.

Please help me, I don't know what to do.


Title: Re: Electrum-3.0.4 [PROBLEM]
Post by: ydkm on January 07, 2018, 11:14:10 PM
same problem here


Title: Re: Electrum-3.0.4 [PROBLEM]
Post by: Shazam!!! on January 07, 2018, 11:32:22 PM
If you have your seed saved/backed up on paper, uninstall your old version. Re-install and
enter your seed. Make sure to use the Windows Uninstaller. This is all I did, but I have Pro
64 bit.


Title: Re: Electrum-3.0.4 [PROBLEM]
Post by: pooya87 on January 08, 2018, 05:19:33 AM
try installing the KB2999226 Windows update as the Electrum.org website suggests.
https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows


Title: Re: Electrum-3.0.4 [PROBLEM]
Post by: wunscher on January 08, 2018, 05:03:53 PM
If you have your seed saved/backed up on paper, uninstall your old version. Re-install and
enter your seed. Make sure to use the Windows Uninstaller. This is all I did, but I have Pro
64 bit.
Full deleted, but the problem occures continously..


Title: Re: Electrum-3.0.4 [PROBLEM]
Post by: Shazam!!! on January 08, 2018, 07:59:21 PM
Did you install the update as mentioned above?