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Title: Hashflare timeout Post by: manic_miner1983 on January 13, 2018, 05:35:07 AM Hey guys,
I ordered 45 TH from Hashflare on the 28th December and I provided the required screenshot proving that I had made the transfer. The wire transfer cost me about 140 dollars in fees and my Hashflare account went into 'pending mode', where it has stayed for over two weeks. I emailed asking why it was taking so long but have received no reply, other than an email informing me that they are busy. I logged in today to check the status to see that it had changed to 'timeout' so I checked my bank account to see that the money had been returned minus 10 dollars. To put it bluntly, with the wire charge and the 10 dollars that Hashflare charged me to return the money, I'm down over 150 dollars and haven't got a mining account. Does anyone know a number I can use to contact Hashflare? I'm fuming right now and I'm going to consider legal action to see what I can do about this Title: Re: Hashflare timeout Post by: Turkish88 on January 13, 2018, 05:40:56 AM My recommendation forgot about this hashflare and all cloud mining platforms.
Spend your 150usd to buy any perspective altcoin Title: Re: Hashflare timeout Post by: manic_miner1983 on January 13, 2018, 05:46:59 AM My recommendation forgot about this hashflare and all cloud mining platforms. Spend your 150usd to buy any perspective altcoin I lost 150 dollars because of transfer fees. Surely there is something I can do to get it back. Zero customer support. Title: Re: Hashflare timeout Post by: cissrawk on January 13, 2018, 06:27:00 AM Does anyone know a number I can use to contact Hashflare? based on this site http://bitcoincloudmining.org/en/hashflare/ this is their contact number +372 58 738 066. Since hashflare is part of Hashcoins, you can also find their phone number on hashcoins site https://www.hashcoins.com/about.Edit : use this number: +44 131 564 0074 Title: Re: Hashflare timeout Post by: manic_miner1983 on January 13, 2018, 06:32:44 AM Does anyone know a number I can use to contact Hashflare? based on this site http://bitcoincloudmining.org/en/hashflare/ this is their contact number +372 58 738 066. Since hashflare is part of Hashcoins, you can also find their phone number on hashcoins site https://www.hashcoins.com/about.Thanks, appreciate it. Title: Re: Hashflare timeout Post by: Slow death on January 13, 2018, 07:50:05 AM Hey guys, I ordered 45 TH from Hashflare on the 28th December and I provided the required screenshot proving that I had made the transfer. The wire transfer cost me about 140 dollars in fees and my Hashflare account went into 'pending mode', where it has stayed for over two weeks. I emailed asking why it was taking so long but have received no reply, other than an email informing me that they are busy. I logged in today to check the status to see that it had changed to 'timeout' so I checked my bank account to see that the money had been returned minus 10 dollars. To put it bluntly, with the wire charge and the 10 dollars that Hashflare charged me to return the money, I'm down over 150 dollars and haven't got a mining account. on twitter of them, there are a lot of people complaining and they are not responding support tickets. Does anyone know a number I can use to contact Hashflare? use this number: +44 131 564 0074 I'm fuming right now and I'm going to consider legal action to see what I can do about this Some details: Quote from: https://hashflare.io CONTACTS info@hashflare.io +44 131 564 0074 Tartu mnt 43 Tallinn 10128, Estonia It seems that the owner attends the name of Sergei Potapenko Quote from: https://hashflare.io/team/ OUR TEAM - SERGEI POTAPENKO [FOUNDER & CEO] - NIKOLAY PAVLOVSKIY [VP, BUSINESS DEVELOPMENT] - VITALI PAVLOV [CHIEF PRODUCT OFFICER] - RENNA REEMET [LEAD DEVELOPER] - ALEXANDR GROMOV [MEDIA BUYE] - EDGAR BERS [SUPPORT SPECIALIST] https://www.instagram.com/hashcoins https://geektimes.ru/company/hashflare hire a lawyer and report your case to the police |