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Title: Withdraw Bitshares coin on Poloniex has been marked Complete Error and lost fund Post by: vannguyen2801 on January 14, 2018, 02:43:10 AM On Wed Jan 10th 2018, I did a transaction withdraw Bitshares coin on my poloniex account but it has been marked Complete Error. And I lost that amount in my BTS balance.
At the memo textbox, I inputed my memo instead of the receiver's memo At the address textbox, I input the receiver's memo instead of his address. Now the transaction is error, no deposit into his balance , and also me lost amount. I created 7 tickets on Poloniex Support but they have not replied any message. I am very worried beacause that is very big amount. Do someone know any information , please tell me or please talk to me!!! PLEASE HELP ME! Title: Re: Withdraw Bitshares coin on Poloniex has been marked Complete Error and lost fund Post by: vannguyen2801 on January 15, 2018, 05:54:21 PM After 6 days waiting for, Mr Michael in Poloniex Support Team has already resolved my problem and return amount into my balance. Thank Mr Michael and Support Team so much.
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