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Other => Beginners & Help => Topic started by: Novais111 on January 14, 2018, 10:02:45 AM



Title: Cryptonator support anyone?
Post by: Novais111 on January 14, 2018, 10:02:45 AM
Was wondering if anyone has had contact with Cryptonator support in the past month or so.
At the end of last year i sent a Doge transaction to my Doge wallet wich then automatically exchanges for XMR. The transaction is confirmed in the blockchain and is also spent, probably to the exchange.
https://dogechain.info/tx/88647d2d6cd396a8c7aeec362c67b36a093f9eb59364d84dc51b723f5a79f046 (https://dogechain.info/tx/88647d2d6cd396a8c7aeec362c67b36a093f9eb59364d84dc51b723f5a79f046)
The 9002 coin transfer that is

On my cryptonator account i see nothing. Not in my Dogecoin wallet, nor in my XMR wallet. Not even any activity in the activity log.

If anyone got some other way to get in touch with this support, since they haven't responded to any support tickets or anything on facebook, twitter etc.

Would appreciate the advice thanks!


Title: Re: Cryptonator support anyone?
Post by: akbabb on January 16, 2018, 08:02:22 PM
I have the EXACT SAME PROBLEM.

Doge deposit over THREE WEEKS AGO



NO DOGE .. NOT ONE RESPONSE from support TO THIS DAY!

ABSOLUTELY RIDICULOUS.   ??? ??? ???


Title: Re: Cryptonator support anyone?
Post by: SanHe on February 11, 2018, 02:36:20 PM
me too

I wait since 22.12.2018 on the credit of my deposit of 15000 DogeCoin.

These are visible in the blockchain, including my wallet DPSYHbNTtUivqGiSaQJLJ28ijRMpo1sm3G on Cryptonator.

>>> !!! But are not credited to my account at Cryptonator!!! <<<<

https://dogechain.info/address/DPSYHbNTtUivqGiSaQJLJ28ijRMpo1sm3G
https://dogechain.info/tx/accd1db63e80cd3eb043c57e84946ad2f2b1273c881145ea62f695ab28fa8b2f

request (76147)   25.12.2017
request (77867)   28.12.2017
request (79642)   30.12.2017
request (92433)   16.01.2018
request (103181) 10.02.2018

No answer to any of my support tickets, no help, no money back .. nothing nothing nothing ...

I had several different coins at Cryptonator, I found the Ideas to have good different coins in one place.
Have exchanged some coins, received and sent ... that worked many times.

Because I do not get any help here, I have deducted all coins and can only warn everyone against this website.

DO NOT go to Cryptonator, you will NOT get help with any problems and will lose your money!

I have been waiting for more than 50 days for my money !!


Title: Re: Cryptonator support anyone?
Post by: SanHe on February 12, 2018, 12:09:45 PM
Today I wait 52 days, no answer, no coins back ...